Your skills are your net worth. They tell the hiring manager everything that he or she needs to know about you. Does it make sense to put them into a resume? For sure! Your resume is considered incomplete if it does not hold much information of the “hows” of what you did in a previous role, especially how you can do wonders in a new workplace. Everything an employer needs to know about you is placed in the skills section of a resume. Linking your skills to other areas of the resume will result in success in acquiring interviews!
How does one make sure that the listed skills are impressive? There are a dozen and one ways of writing skills statements, but not all of them work. What does work is when you articulate your skills in a manner that make sense to the person reading them. If you feel that you have written a profound skills statement but it does not gel well with a hiring manager, your skills statement is hardly profound. Think deeply about what the hiring manager wants in terms of abilities and competencies and then list your skills accordingly. If you have a skill or a skills set that you are proud of but it does not match to the prospective employer’s requirements, leave it / them out completely!
For a debt collector position, the following list of skills can be used:
• Track record of efficiently researching overdue account balances and strategizing appropriate follow-up plans.
• Skilled in coordinating collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.
• Background includes exceptional ability to establish contact with debtors for the purpose of collecting delinquent funds, while keeping strict adherence to regulatory authorities and guidelines.
• Committed to ensuring that all legal and company efforts are taken into account while collecting delinquent funds.
• Focused on using skip trace tools to locate debtors, and ensuring that they are approached in a non-hostile manner.
• Adept at creating and sending demand letters to debtors and performing appropriate follow-up.
• Excellent skills in assigning delinquent accounts to third party collection firms, by tracking workouts, judgements and payment plans.
• Effectively able to review delinquent loan status reports, analyze debtors’ situations and contact outstanding account holders for resolution.
• Particularly effective in negotiating workout agreements with clients and executing settlements as appropriate to the situation.
• Proficient in ordering and managing repossessions and gathering and reviewing documents for litigation.