Cashiers perform more or less the same type of activities regardless of which industry they are working for. Hospital cashiers on the other hand may have to do a little bit of extra work, considering the environment that they work in. Apart from handling the usual duties of a cashier, they also provide support to the hospital front desk by helping patients fill out admission forms and providing visitors and families with information regarding the facility’s services.
To work as a hospital cashier, you will need to have a high school diploma or an equivalent, along with possessing a head for numbers and calculations. Since you might have to coordinate payments coming in from different areas of the hospital – such as the cafeteria and in-hospital pharmacy – you will also need to be a good coordinator. Cash handling procedures and good people conduct is important in this work as you will be in constant contact with people. Also, you will be in constant touch with insurance companies so it is important to be pleasant and a “go-getter” so that you can efficiently follow up on insurance claims.
If you have had some training or background in handling accounting or financial duties (even if it is in another industry), you will be considered a good candidate for a hospital cashier job. On a typical day, you will be performing some or all of the following duties:
• Process transactions to the cash register by effectively and efficiently handling cash and credit card payments
• Manage daily balancing and reconciling of office accounts and handle daily bank deposits
• Document bank transactions by handling checks and online deposits in a proactive manner
• Enforce credit policies to ensure that defaulters and patients with extended credits pay on time
• Coordinate efforts with the accounting department to ensure that payments to suppliers are timely processes
• Enter all payments received from suppliers, cafeteria and pharmacy into designated databases
• Transfer income activities into accounting applications such as QuickBooks and ensure the integrity of entered data
• Record returned checks into patient accounting systems and initiate follow-up
• Post payments to appropriate accounts and maintain logs of daily receipts
• Maintain petty cash logs, receipts and balances on a daily basis
• Coordinate activities with the accounting department to ensure creation of daily, weekly and monthly reports
• Handle cash clearing and credit balancing activities along with determining and investigating unidentified accounts
• Provide assistance to the front desk in handling patient admissions and provision of information to patients, families and visitors