Program Support Assistant Resume Example

Resumes are windows to success; a well written resume can make all the difference in the world where job possibilities are concerned. The entire content of a resume for Program Support Assistant is important which is why it is essential to pay attention to each part specifically. A program support assistant’s resume should be well thought out as your ability to provide tactical and administrative support to a program is vital to its success. As a program support assistant, you will be the backbone of the program in question and hence, your resume should be able to back up your knowledge of how to run a program successfully.

See also: Cover Letter for Program Support Assistant Resume


Program Support Assistant Resume Example


Irma William

67 NW 44th Street ● Sunrise, FL 83326 ● (999) 999-9999 ● irma @ email . com

Program Support Assistant

Accomplished, results-oriented with three years’ hands-on experience in providing tactical and administrative support to conservation projects. Skilled communicator with strong management and organizational skills. Strong track record of the strategic and operational management of people and resources.

• Excellent project management acumen
• Logical approach to work with the ability to identify problems and develop practical solutions with the aim to smooth out operations
• Solid knowledge of the metrics of program support with special focus on deliverables
• Functional ability to review legislations and systematically route information for project efficacy


– Documents Filing/Retrieving– Invoice Preparation– Correspondence Handling
– Records Management– Bookkeeping– Customer Service
– Memo Preparation– Meetings Arrangement– Housekeeping

• Introduced an automated appointment scheduling system that handled schedule conflict dynamically, thereby decreasing the chances of overlapping appointments
• Decreased paperwork by 62% by introducing LogBooks and compiling project data into an easily retrievable electronic format
• Implemented a call screening process by creating a questioning script which reduced the number of inappropriate calls channeled to project managers
• Trained 13 interns to work as project assistants on Glam Two, the biggest project led by the organization since 2002


Program Support Assistant
Total Conservation, Sunrise, FL, 6/2010 to Present

• Initiate office correspondence regarding program support and administrative initiatives
• Review incoming correspondence and respond according to the directives of each program
• Assemble and organize facts to be used during programs
• Coordinate the details of meetings, hearings and briefings by indulging in scheduling and appointments management duties
• Prepare travel authorizations, handle office supplies and procurement needs
• Manage meeting logs and minutes and ensure that they are properly filed for future references
• Provide research and tactical support to program managers by determining norms and handling time and attendance reporting tasks
• Serve as a point of contact for vendors and outside parties and route inquires accurately
• Maintain knowledge of departmental policies, priorities and program goals
• Assist in training program officers by instilling knowledge of program and function procedures

Program Officer
Timber Mould, Sunrise, FL, 1/2009 to 5/2010

• Collected information by looking through different resources to support program development
• Oversaw incoming and outgoing mail and initiated correspondence with vendors and other parties
• Filed and retrieve documents in predefined filing systems and prepared memos and presentations
• Prepared agendas and made arrangements for meetings and luncheons
• Conducted research and compiled data to be used to further the objectives of the program
• Processed payroll information and met with persons of interest on behalf of executives and board of directors

Sunrise Business School, Sunrise, FL, 2008
B.A., Communication

• Word Processing • Spreadsheets • Database • Presentation software

Last updated on