Operations Analyst Resume Sample & Writing Guide

Updated June 14, 2020
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A resume is an extremely important document that is required by the employers to apply for an Operations Analyst job.

Relevant resumes with lots of professional information win great points with employers who want both enthusiasm and professionalism in a prospective employee.

But writing an irrelevant or generic resume can go horribly wrong. It is difficult to fathom exactly what type of content to write to impress a potential employer.

Follow the targeted approach if you want to build an effective resume for an operations analyst position. In general, customized resume formats are considered to be great.

Here is an example that you can use:

Operations Analyst Resume Example

Kenneth Green
93 Thrasher Lane, Ocean View, DE 55652
(000) 210-5269
kengreen @ email . com

Recognized for analyzing the current workflow of operations teams and leverage analysis to drive process improvements

Dedicated Operations Analyst with 8+ years of experience in successfully accomplishing business objectives by identifying and resolving user/customer information and processing problems. Highly effective in identifying project requirements, analyzing operations, and effectively determining project scopes. Competent in developing new strategies to improve the accuracy and timeliness of revenue management.

• Retention Programs
• Process Improvements
• Support Systems Setup
• New Process Implementation
• Project Management
• KPI Trend Analysis


Operations Analyst
Redwood Logistics, Ocean View, DE
12/2018 to Present
• Improve business operations by 65% by introducing and implementing new programs
• Implement a system that automatically calculated deviations and opportunities in business and provided suggestions for driving implementations for new procedures
• Analyze existing business operations to determine systems and procedures already in place
• Design and build analytic tools to handle business growth and evolution issues
• Partner with operations teams to identify new workflow automation opportunities through observation and analysis
• Develop and implement operations insight to drive key business decisions
• Track and measure system metrics and report and communicate analysis to senior managers

Operations Analyst
AAA Company, Ocean View, DE
11/2011 – 12/2018
• Introduced the work-flowchart solution for determining system capabilities and analyzing alternative solutions
• Proactively determined optimized business processes which reduced workload by 67% and increased efficiency by 77%
• Developed new business processes and conducted current process analysis by utilizing systems expertise
• Provided specialized data reporting and review for equity administration and operations activities
• Documented process flows and created procedure manuals for all business analysis functions performed

Operations Manager
Goldman Sachs, Ocean View, DE
2/2008 – 11/2011
• Handled end to end coordination of all aspects of customer loyalty programs
• Partnered with global, regional and local teams to deliver business assets such as timelines
• Supervised the activities and performance of field specialists to ensure a high level of client satisfaction
• Managed both internal and external communication, training and development needs of service specialists
• Handled manpower and staffing requirements for effective and timely execution of assigned service work

Master’s Degree in Business Administration

Delaware State University, Ocean View, DE – 2007

I am a methodical individual who effectively identifies irregularities in business operations and standards designs and proposes changes to ensure increased efficiency of procedures.