Every major organization has its own operations closely tied to the core competency the firm offers to the customers/clients. In organized and well established firms, operations department serves as to manage the key business operations. The operations analyst therefore, ensures the successful running of business using in-house analytical tools and third-party datasets. Specifically managing whatever the core business is whether production, distribution, service providing, lending, leasing, etc.

Refer to the following sample for making your Operations Analyst resume.


Sample Resume for Operations Analyst Position

4390 W Old US Highway 30, San Antonio, TX 32111

(010) 234-3000 | email

To obtain an Operations Analyst Position at 33Across utilizing strong leadership skills and operations management capabilities.

• Manual dexterity and proven ability to read & follow instructions
• Proven Ability to manage multi-disciplinary learning & development functions in large complex organizations
• Able to effectively build & sustain positive members-clients relationships
• Proficient in using Microsoft Office Applications
• Familiar with variety of securities, stocks, bonds and mortgage-backed securities gathered during internships
• Excellent Presentation skills
• Capable of analyzing information using logic to solve work problems


o Creative Problem Solving
o Technology Implementation
o Media Operations
o Data Analysis
o Digital Advertising Technology
o Digital Media Production and Tools
o Social media marketing
o Branding
o Online advertising
o Ad exchanges

• Experienced in managing training plans, budgets and cost
• Remarkable leadership qualities for managing teams in getting operational work done
• Proven ability to train, coach and support less experienced team members
• Track record of having a maintained professional demeanor and appearance at all times at work
• Able to work with focus, under pressure and deadline oriented project demands
• Highly organized with ability to manage operational work as well as official documentations
• Ability to work independently meeting company objectives

• Lead the monitoring and reporting of team performance, proactively increasing efficiency of operations department at PNC Bank
• Contributed insights and data analysis skills getting high rewards at HMS
• Dean’s List

10/2011 — 10/2012
The PNC Financial Services Group – Pittsburgh, PA
Operations Specialist
• Performed analysis of case management data identifying market trends, possible issues & opportunities
• Carried out data mining, validation maintaining data repositories
• Used HMS corporate data platforms for data analysis
• Developed & produced reports (routine and ad hoc)
• Performed root cause analysis on data issues
• Executed analytical, procedural and information technologies’ diagnostic processes for: Designing, Developing, Implementing, Documenting and Supporting

6/2007 — 8/2010
HMS – Irving, USA
Operations Analyst
• Performed duties in accordance with HMS standard operating procedures
• Worked with:
o State-of-the-art systems
o High speed scanning equipment
o Workstations
o Data entry terminals in high production & time sensitive environment with high quality standards.
• Maintained speed and accuracy to produce expedited & streamlined information for customers

University of Maryland – College Park, MD | 2010
Master’s in Business Operations
• Executive degree with evening sessions

Indiana University Bloomington (Kelley) – Bloomington, IN | 2006
Bachelors in Business Administration
• Double Majors in Human Resource & Operations
• CGPA 3.70

• Creative problem solver
• Passionate to achieve professional success
• Can work independently being resourceful
• Proven ability to clearly articulate & communicate well in verbal/written forms