Passenger Service Agent (PSA) Cover Letter Example

Updated November 26, 2021
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A compelling cover letter for the Passenger Service Agent resume is a very important document because differentiates you from the rest of the crowd.

The sole purpose of writing a PSA cover letter is to give an overview of your qualifications in a personalized manner.

The following cover letter sample will give you a basic idea about writing a cover letter for Passenger Service Agent Resume.

By using and customizing this example, you will be able to build a powerful job application package.

Passenger Service Agent (PSA) Cover Letter Page Image

Passenger Service Agent Cover Letter Example

Cathy Andrew
252 New Wales Street
San Diego, CA 32363
(000) 999-1211

November 26, 2021

Mr. Christopher Doe
Recruitment Manager
Air Canada
25 South Street
San Diego, CA 32363

Dear Mr. Doe:

I am writing in response to your recent advertisement for the position of Passenger Service Agent at Air Canada. After carefully reviewing your job description, I feel confident that I am the perfect match for your needs.

As indicated in the enclosed resume, I am an excellent communicator who has three years’ hands-on experience in the customer service arena. I have a demonstrated ability to answer airline telephone inquiries, provide information on fares, flight schedules, routes, and handle passenger reservations.

Moreover, I am capable of operating loading bridges and aircraft doors, monitoring the particular needs of passengers and individuals at the airport, lounges, customer care centers, and shopping areas.

Throughout my career, I have maintained the highest standards of safety by following all ATS rules and regulations regarding the workplace. I have a proven track record of handling customer complaints regarding ticketing and baggage handling. Also, I maintain the level of service expectations of both internal and external customers at all times.

My resume is attached for your review. I will contact you next week to schedule a meeting time to further discuss my qualifications for the Passenger Service Agent position.

Thank you for your time and consideration, and I look forward to speaking with you.


Cathy Andrew
(010) 000-9876

Attachment. Resume and Recommendation Letter

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