A guest service agent administers the guests who reserve rooms at a hotel/motel or resort.
Their primary task is to encourage each hotel guest to come again by providing exceptional customer service.
They perform their job at the front desk, front door, back office, and from time to time patrol the hallways of the hotel.
A cover letter for Guest Service Agent Resume is usually used to make a picture of a candidate – which is why it is imperative to write it well.
You need to answer one question in a Guest Service Agent cover letter; why should an employer hire you?
You can write a letter answering this question by just writing all your traits that are related to the customer and guest service job.
The following template of cover letter for a guest service agent job will provide you with a quick start in your job application process.
Sample Cover Letter for Guest Service Agent Position
201 Whites Road
Wilmington, VT 55534
November 23, 2021
Ms. Alice Perez
7 Macintosh Hill Road
Randolph, VT 66666
Dear Ms. Perez:
I am writing to express my keen interest in the vacant position of a Guest Service Agent at Serenity Hotels, as advertised on your website last week. Since I have worked extensively in a similar capacity, I am quite confident that my skills will align well with the job description you have provided.
I am very skilled in performing the responsibilities of a Guest Service Agent. I am a results-oriented individual with excellent customer service skills and an energized professional presence which makes me successful in creating a good rapport with guests.
Some of my capabilities include; assuring that the front desk is ready to receive guests, reviewing arriving and departing guests, providing information about services to the guests, and ensuring that all standards are met where providing exceptional customer services is concerned.
Please refer to the enclosed resume that holds detailed information about my accomplishments and experiences in this field. I will call you next week to discuss the possibility of my joining your organization. I can be reached at the contact numbers and email given on my resume.
Thank you for taking out the time to go through this application, and I look forward to seeing you in person.