Amp up your sales pitch if you want to highlight yourself as the most viable candidate for a medical front office assistant job.
Clarifying your aim to write a resume is important if reaching the employer is significant to you.
And if you are an honest candidate for a position, it is best to dump unhelpful information like what your hobbies are, or how well-connected you are with people.
Here is a sample to follow:
Medical Front Office Assistant Resume Sample
Mikael Rhodes
305 Hillcrest Drive | Radcliff, KY 40165 | (000) 999-5443 | mikaelrhodes @ email . com
MEDICAL FRONT OFFICE ASSISTANT
Performance Summary
Self-motivated and productive medical front office professional with more than 7 years of experience in time sensitive, fast-paced healthcare environments. Highly developed skills in patient registration and verification, accurately and efficiently scheduling appointments and patients’ accounts maintenance. A sociable and resourceful individual who has exceptional organizational and communication skills. Proficient in providing education to patients to help them understand their diseases and prescribed treatments.
Professional Competencies
Scheduling | Appointments Follow Up |
Examination Room Preparation | Inventory Handling |
Insurance Verification | Claims Follow Up |
Patient Privacy Management | Tests Ordering |
Patient Education | Emergency Response |
Copay Calculations | Record Keeping |
Selected Achievements
• Replaced the old records management system with a new one, making the updating part 50% easier to manage
• Singlehandedly scheduled and followed up on 125 patients within one work day, owing to an influenza breakout in the city
• Increased the privacy of patients’ records by implementing a password coding system on all records and associated information
• Revamped medical supplies inventory, making the processes 75% more efficient than before
PROFESSIONAL EXPERIENCE
Medical Front Office Assistant
The Primary Health Network, Radcliff, KY | 11/2013 – Present
• Schedule appointments over the telephone and in person by effectively coordinating patient and doctor schedules
• Perform follow up duties to ensure that all appointments are filled and that any no show time slots are appropriately handled
• Prepare examination rooms by ensuring that they are properly cleaned and sanitized
• Gather patient information such as demographics, medical history and insurance information
• Prepare patients for examinations by providing them with education on what to expect
Medical Front Office Assistant
Sava Healthcare, Radcliff, KY | 5/2009 – 11/2013
• Recorded patients’ vital statistics
• Ensure updated information in patient files
• Handled billing inquiries and activities by providing information of copays and patient payables
• Ascertained that the medical supplies inventory was properly handled
• Informed admin department of low supplies situations
• Liaised with insurance companies to verify patients’ insurance coverage and to find out statuses of unpaid claims
Front Office Intern
Memorial Health, Radcliff, KY | 2/2008 – 5/2009
• Greeted patients and families as they arrived at the facility and provided them with their required information
• Assisted in preparing treatment rooms by ensuring that all supplies are available and that equipment is in good working order
• Provided support to patients in filling out registration forms and obtained insurance information from them
• Ordered patients’ tests, followed on results and ensured that copies of reports were properly filed
EDUCATION
Associate of Applied Science in Medical Assisting – 2006
Stratfort College, Roodhouse, KY