Medical Front Office Assistant Resume Sample

Updated on: November 16, 2016


Amp up your sales pitch if you want to highlight yourself as the most viable candidate for a medical front office assistant job.

Clarifying your aim to write a resume is important if reaching the employer is significant to you.

And if you are an honest candidate for a position, it is best to dump unhelpful information like what your hobbies are, or how well-connected you are with people.

Here is a sample to follow:


Medical Front Office Assistant Resume Sample


Mikael Rhodes

305 Hillcrest Drive | Radcliff, KY 40165 | (000) 999-5443 | mikaelrhodes @ email . com


Performance Summary
Self-motivated and productive medical front office professional with more than 7 years of experience in time sensitive, fast-paced healthcare environments. Highly developed skills in patient registration and verification, accurately and efficiently scheduling appointments and patients’ accounts maintenance. A sociable and resourceful individual who has exceptional organizational and communication skills. Proficient in providing education to patients to help them understand their diseases and prescribed treatments.

Professional Competencies

Scheduling Appointments Follow Up
Examination Room Preparation Inventory Handling
Insurance Verification Claims Follow Up
Patient Privacy Management Tests Ordering
Patient Education Emergency Response
Copay Calculations Record Keeping

Selected Achievements
• Replaced the old records management system with a new one, making the updating part 50% easier to manage
• Singlehandedly scheduled and followed up on 125 patients within one work day, owing to an influenza breakout in the city
• Increased the privacy of patients’ records by implementing a password coding system on all records and associated information
• Revamped medical supplies inventory, making the processes 75% more efficient than before


Medical Front Office Assistant
The Primary Health Network, Radcliff, KY | 11/2013 – Present

• Schedule appointments over the telephone and in person by effectively coordinating patient and doctor schedules
• Perform follow up duties to ensure that all appointments are filled and that any no show time slots are appropriately handled
• Prepare examination rooms by ensuring that they are properly cleaned and sanitized
• Gather patient information such as demographics, medical history and insurance information
• Prepare patients for examinations by providing them with education on what to expect

Medical Front Office Assistant
Sava Healthcare, Radcliff, KY | 5/2009 – 11/2013

• Recorded patients’ vital statistics
• Ensure updated information in patient files
• Handled billing inquiries and activities by providing information of copays and patient payables
• Ascertained that the medical supplies inventory was properly handled
• Informed admin department of low supplies situations
• Liaised with insurance companies to verify patients’ insurance coverage and to find out statuses of unpaid claims

Front Office Intern
Memorial Health, Radcliff, KY | 2/2008 – 5/2009

• Greeted patients and families as they arrived at the facility and provided them with their required information
• Assisted in preparing treatment rooms by ensuring that all supplies are available and that equipment is in good working order
• Provided support to patients in filling out registration forms and obtained insurance information from them
• Ordered patients’ tests, followed on results and ensured that copies of reports were properly filed

Associate of Applied Science in Medical Assisting – 2006
Stratfort College, Roodhouse, KY