Any interview warrants an employer asking questions starting from a background check. An employer needs to know what the candidate was up to before he applied for this job and why he would want a particular job. Here are some examples of interview questions an employer might ask when hiring a room attendant and answers that a candidate should provide.
Q. What made you apply at the Hyatt?
A. I have been looking for a position at Hyatt for a long time since I knew of the reputation of the hotel and wished to work in an environment that was conducive to challenges and growth. Also, working for an organization that is committed to customer services as Hyatt has been my dream for a long time.
Q. How do you make sure that you stay informed in your area of duty?
A. I have a habit of making lists and ticking off what has been done. If I know that I have performed a particular task, like making a bed or replacing toiletries I know just how much time later I need to do it again.
Q. What are your career goals?
A. I would like to further my education in hospitality in a few years from now. Eventually, I would like to see myself as a guest relations officer as I want to make a career in the hospitality business.
Q. What do you think are the key tasks of a room attendant?
A. While there are many tasks that a room attendant is required to perform, the most basic ones are cleaning guest rooms, making and turning beds, reporting maintenance issues, restocking supplies and performing sanitizing procedures.
Q. Do you think you can be an asset to Hyatt? If yes how?
A. Yes! I have been trained in customer services and have had considerable experience working as a room attendant. When your focus is providing nothing but excellent guest services even at the cost of your time and comfort, you cannot help but be an asset to the organization you are working for!