An Administrative Customer Service Rep is responsible for maintaining direct contact with customers in order to process purchase orders and to promote communication.
This is a tier one job which requires a candidate to possess excellent customer services skill, telephone etiquette and above par communication skill.
Let us see how an Administrative Customer Service Rep will write a cover letter for her resume.
423 Montgomery Avenue
Bethesda, MD 88921
May 7, 2016
Mr. David Jones
6 Golden Eagle Ct
Bethesda, MD 55534
Dear Mr. Jones:
This letter and enclosed resume is a formal job application for the position of an Administrative Customer Service Representative at Dat Communications, as advertised on your website. Utilizing my customer services skills and exceptional organizational acumen. I am confident that I can contribute effectively to your organization.
Working in customer care industry for 3+ years has instilled in me the capability to handle different types of customers reflectively. I possess thorough understanding of order processing techniques and strive hard to assist customers on the phone and via email. My ability to communicate with customers in a positive manner and provide accurate information at all times is an asset that I have relied on my present place of work. Moreover, I have the capability of fostering positive relationships by diffusing frustration, negotiating and generating ideas in order to bring about a win-win situation.
My enclosed resume contains further information on my skills and expertise as an Administrative Customer Service Rep. I would like to meet with you to discuss this position in detail for which I will call your office after one week. Until then, I am available at (000) 008-8978 to answer any questions.
Thank you for your consideration.