Intake coordinators work in healthcare facilities where they are required to manage end to end process management activities. This may include data verification and document processing. Employers looking for people to hire at this position are usually interested in resumes that generate interest as far as skills and achievements particular to this job are concerned.

Look at the following resume examples for intake coordinator position to get a better idea how to write your own resume.

See also: Cover Letter for Intake Coordinator Resume


Intake Coordinator Resume Sample 1


Trisha Johnson

6364 SE Orient Drive ● Gresham, OR 48892 ● (000) 876-9999 ● jotrish @ email . com


SUMMARY: Well-organized and hardworking professional with 5+ years’ hands-on experience in handling patient registrations and admissions. Excellent communicator and problem solver who manages and completes patient intake work with precision. Documented success in initiating contact with patients and families to gather required clinical and demographic data.

• Well-versed in determining need for case management intervention and scheduling correlating assessments
• Demonstrated expertise in providing guidance to beneficiaries in filing appeals and reviewing complaints
• Qualified to follow up with insurance companies to verify insurance information and handle claims management


• Front desk handling• Communication• Meticulous
• Accuracy• Immediate assistance• Technology savvy
• Access assistance• Emotional stability• Stress management
• Hospital protocols• Authorizations• Insurance claims

• Streamlined patient intake procedure by implementing online registrations for non-emergency admissions
• Reduced patient admission process time by 80% by excluding redundant information from forms
• Increased intake staff efficiency by 50% involving them in front desk management training
• Restructured emergency patient intake procedures by suggesting all information be taken after delivery of immediate care first aid


Hillside Hospital, Gresham, OR | 3/2012 to Present
Intake Coordinator
• Respond to inquiry calls and provide information regarding hospital policies and procedures
• Greet patients’ and families as they arrive and swiftly inquire into their purpose of visit
• Ascertain that emergency patients are quickly admitted and that intake requirements are handled post first aid or emergency care
• Derive information from non-emergency patients pertaining to medical history and demographics
• Take not of insurance information and ensure that it is verified from the company
• Provide patients with information regarding co-pays and services that their insurance does not cover
• Verify eligibility and benefits accurately and obtain initial authorizations
• Provide information pertaining to hospital policies and available medical procedures
• Study each patient’s case thoroughly and determine which / what type of doctor should be informed
• Ascertain the medical records are properly and confidentially maintained

Gresham Healthcare, Gresham, OR | 1/2010 to 3/2012
Front Desk Officer
• Greeted patients and families as they arrive and provided them with appropriate information
• Inquired into the nature of visit and determined need for providing emergency services
• Coordinated emergency services for patients with severe medical problems or accident victims
• Took telephone calls and provided information regarding medical facilities available
• Scheduled patients’ appointments with their designated specialist and made follow up calls prior to appointments

High School Diploma | GRESHAM HIGH SCHOOL, Gresham, OR | 2008


Intake Coordinator Resume Sample 2


Samuel Williams

44 Showers Lane, Martinsburg, WV 77490
(339) 209-9999, williams @ email . com

• 2+ years’ experience working as an Intake Coordinator
• Highly skilled in maintaining a liaison between different aspects of the facility
• Hands on experience in performing activities pertaining to collection, verification and confirmation of non-clinical information
• Familiar with performance improvement activities in a healthcare environment
• Extremely proficient in relevant computer applications including Microsoft Word, Excel, Adobe
• In depth knowledge of database management
• Well-versed with medical terminology


Sep 2010 – Nov 2012
Goals of Health, Martinsburg, WV
Intake Coordinator

• Formulated a prescribed script for personnel working as intake officers in order to assist them in taking and answering phone calls
• Awarded Employee of the Year title in 2010 following excellence in providing coordinating services
Other Duties
• Answered phone calls and assisted callers with information on beneficiary information and appeals
• Documented all relevant encounters
• Referred calls to external agencies as and when required
• Assisted applicants with filing appeals
• Identified and resolved beneficiaries’ problems
• Trained teams for working in this capacity
• Entered data into prescribed computer system

Master’s Degree in Social Work – CENTRAL UNIVERSITY, Martinsburg, WV – 2005

RN Licensure – 2006

LSWA and LGSW Certified

• Excellent communication, coordination and problem solving skills
• Strong organizational expertise
• Demonstrated ability to practice calmly in volatile situations
• Exceptional follow up acumen