Collectors are dedicated personnel who contact delinquent account holders and solicit payment from them on behalf of the company that they are working for or with. Collectors need to be assertive in nature yet polite so that they can talk to customers without sounding threatening.

If you have it in you to be a collector, you may need to utilize this resume as an example for your job application.




Collector Resume Example

Andy Anderson
12 Garland, Keego Harbor, MI 32414
(019) 987-0009, Email

To obtain a Collector position with the ABC Services. Offering excellent customer services and debt collection experience to manage delinquent accounts effectively

• Over seven years of experience working as a Collector for MBS Collections
• Highly skilled in identifying delinquent accounts and soliciting payments
• Able to follow up with third-party payers, insurance carriers, and clients in order to adjudicate and get payment of claims
• In depth knowledge of finding out credit scores and explaining the effect of debt on the

• Managed successfully payment from 105 delinquent accounts within the deadline given
• Prepared a complex review plan for stuck delinquent accounts and formulated easy installments payback programs

Aug 2010 – Present
MBS Collections – Keego Harbor, MI
• Call delinquent account holders and inform them of pending payments
• Solicit payments from accounts through phone calls and in person
• Prepare and mail collections letters to defaulting accounts
• Maintain accurate records of loan and advance accounts
• Assist in making loan rate and collection decisions
• Maintain and reconcile cash fund balances
• Provide feedback to management
• Prepare loan status reports regarding collateral impairments and collection activities

May 2005- Aug 2010
Gonzaba – San Antonio, TX
Medical Collector
• Collected balance outstanding from third party payers
• Processed mail and rejections from the Insurance Carrier
• Posted contractual and write off adjustments
• Processed payments by credit card
• Answered calls and e-mails received by patients

The University of Miami
Bachelor of Science – 2003
Major: Finance
GPA: 3.4

• Professional telephone manner and etiquette
• Ability to compose letters using standard lingo
• Working knowledge of federal and state compliance policies
• Excellent communication and organizational skills
• Proven ability to work in a stressful environment