Caseworker Job Description and Duties for Resume

Updated on: November 21, 2020
Caseworker Job Description

Caseworkers work in schools, social services agencies, healthcare facilities, and government departments. What caseworkers do on a typical workday depends on their organization, but the essence of their work remains the same – social services.

Caseworkers assist people in dealing with family and disability issues, and many caseworkers also work for child protection services. A significant part of a caseworker’s job is to advise parents and guardians on how to maintain the wellbeing of their children and family life.

They also help families in dealing with the stress of handling older adults and teaching them how to manage the many challenges that living with the elderly poses.

Caseworkers also work in companies where they advise employees on how to handle problems at work or any personal issues that may affect their work.

Caseworkers who represent schools are a liaison between the school and students’ families. They discuss any problems that students may be having and assist families in dealing with these problems.

More detail of a caseworker’s job can be obtained from the list of duties below:

Sample Job Duties for Caseworker Resume

  • Gather information regarding a particular case and perform research in each case.
  • Interview people of interest, such as parents, students, and employees in a bid to determine problems.
  • Assess individuals to comprehend their issues and work out plans to handle those issues.
  • Create case plans and ensure appropriate implementation of them by working with families and individuals.
  • Ensure that all case plans are focused on keeping families together and ensuring the physical and mental well-being of the people involved.
  • Offer support to key members of a case and provide information on how to handle the many challenges that they may be facing.
  • Ensure that each case is evaluated regularly, and amendments are made to the case as per evaluation status.
  • Perform physical checks of members to ensure that no physical abuse is imminent.
  • Compile case information into the report and perform reviews.
  • Ensure that all case information is handled confidentially.
  • File case information in the predefined database.
  • Attend court appearances as a witness for cases of abuse or battery.
  • Liaise with government agencies, particularly for domestic violence cases.
  • Make sure that the intervention of concerned agencies is imminent where drug abuse cases are concerned.
  • Provide counseling services to people and assess how they are adjusting to their circumstances.

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