Commis Waiter Job Description and Salary

Commis Waiter Job Description

A Commis Waiter plays a crucial role in the hospitality industry, providing exceptional service to guests in various dining establishments, including restaurants, hotels, and catering companies.

They are often entry-level positions for those looking to start a career in food service, and they provide a valuable opportunity to learn the intricacies of the industry.

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Key Duties and Responsibilities

1. Guest Service:
   • Greet and welcome guests as they enter the restaurant.
   • Provide menus and inform guests about daily specials.
   • Take food and drink orders accurately using a point-of-sale system or traditional methods.
2. Food and Beverage Knowledge:
   • Understand the menu items, ingredients, and preparation methods to offer recommendations and answer guest queries.
   • Stay informed about food allergies and dietary restrictions to ensure guest safety.
3. Order Coordination:
   • Communicate consistently with kitchen staff to ensure timely food preparation.
   • Assist in delivering food and beverages to the appropriate tables.
4. Table Maintenance:
   • Set up and clear tables before and after service, managing linens, utensils, and glassware.
   • Refill drinks, serve additional items, and promptly address any guest requests or concerns throughout their meal.
5. Cash Handling:
   • Process payments and handle cash transactions delicately and accurately.
   • Maintain a balanced cash register and prepare daily sales reports.
6. Cleaning and Organization:
   • Keep dining areas clean and organized, participating in the overall cleanliness of the establishment.
   • Follow health and safety guidelines, ensuring compliance with local regulations related to food service.
7. Team Collaboration:
   • Work closely with other staff members, including hostesses, kitchen staff, and management, to provide a seamless dining experience.
   • Participate in staff meetings and training sessions to improve service standards and personal skills.
8. Personal Development:
   • Continuously seek feedback to enhance service skills and product knowledge.
   • Show willingness to learn from senior waitstaff and engage in further training workshops.

Skills and Qualifications

• Customer Service Skills: Exceptional interpersonal skills are crucial for engaging with guests and understanding their needs.
• Attention to Detail: A keen eye for detail ensures that orders are taken correctly and service is prompt and accurate.
• Multitasking Ability: The Commis Waiter must handle multiple tables and tasks simultaneously while remaining calm and efficient.
• Communication Skills: Strong verbal communication is needed to interact effectively with both guests and team members.
• Problem-Solving Skills: Ability to easily navigate challenges that arise during service and find effective solutions quickly.

Educational Requirements

While there are no formal education requirements for a Commis Waiter, many employers prefer candidates with a high school diploma or equivalent.

Previous experience in a customer service role is advantageous, along with any hospitality training such as a certificate in food service or restaurant management.

Commis Waiter Salary Information

The salary of a Commis Waiter can vary significantly depending on location, prestige of the establishment, and individual experience. Here’s an overview of salary expectations in the industry:

Entry-Level Pay: Entry-level Commis Waiters typically earn between $10 to $15 per hour. Some establishments may offer lower starting wages with the potential for tips.

National Average: According to industry surveys, the average hourly wage for a Commis Waiter in the United States is approximately $12 to $20 per hour, excluding tips. The total income can significantly increase in high-end restaurants due to gratuities.

Factors Influencing Salary:

Location: Urban areas with a higher cost of living generally offer higher wages compared to rural locations. For example, a Commis Waiter in New York City may earn more than those in smaller towns.

Experience: More experienced waitstaff may negotiate higher starting salaries, particularly if they have gained valuable skills in food service.

Establishment Type: Fine dining establishments typically offer better compensation as they expect a higher standard of service.

Benefits:

Some employers provide additional benefits such as discounted meals, health insurance, retirement plans, and paid time off. Opportunities for promotions to higher positions (like waiter or head waiter) can also positively affect income over time.

Career Advancement

The position of Commis Waiter serves as a stepping stone for those interested in advancing their careers within the hospitality sector. With experience and additional training, employees can work towards becoming a Waiter, Head Waiter, or even moving into managerial roles. Professional development opportunities, such as attending culinary courses or hospitality management programs, are encouraged to help accelerate career growth.

In conclusion, the role of a Commis Waiter is fundamental in providing an excellent dining experience. Those who excel in this position can look forward to growth and opportunities within the dynamic field of hospitality.