Telephone Technician Interview Questions and Answers

Updated on May 3, 2019

Many people will depend on your ability to handle telephone issues and problems when you are working in a telephone technician position.

When you are being interviewed, this will be taken into consideration.

 

An interviewer will only hire you if he or she sees that you know your work, and can be trusted.

Before you appear for an interview for a telephone technician position, you must make sure that you have it all prepared.

.Your knowledge of the work, as well as your experience in it,  will need to be highlighted during the interview process.

To see what questions you may be asked when appearing for an interview for a telephone technician position, have a look at the following set:

 

 

Telephone Technician Interview Questions and Answers

Why did you choose to work as a telephone technician?

Telecommunications is an area that I have always been highly interested in. During a short internship at a telecommunications company, I realized that this is what I wanted to do.

What have been your duties while working as a telephone technician?

As a telephone technician, I have been busy handling many work duties such as determining issues and problems associated with standalone phones, as well as PABX systems. My duties have included performing maintenance on telephone systems and ensuring that downtime is minimized. Also, I have been responsible for setting up, calibrating, and maintaining telephone systems for new and existing customers.

What is your take on customer services?

I am of the opinion that good customer services mean consistent business. I rank customer services very high, as customers are the backbone of all companies.

What do you find most challenging about the work?

To be honest, there isn’t one thing that I can identify which is challenging. The work in its entirety can be quite complex.

And how do you feel about working in a position where you have to work in all types of weather conditions?

When I chose to work as a telephone technician, I knew that I would have to contend with extreme heat and cold at times. I take it all in stride. It does not bother me.

What plans do you have for the future as far as your career is concerned?

I would like to move a little upward now. Specifically, I would like to learn the inner workings of telecommunications, and eventually work in an engineering capacity.




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