While interviewing a tire technician and installer, interviewers are bound to ask complicated questions. It is important for candidates to be prepared for the session so that they can answer properly.
As a candidate for this position, you should prepare to answer questions regarding your skills and experience in servicing and repairing tires and handling replacements. And so on.
Remember to highlight your special tire technician and installation skills when asked questions at the interview.
Some questions and answers for a tire technician and installer interview are provided here so that you can prepare for the process:
Related: Tire Technician Resume
Tire Technician and Installer Interview
1. Tell me a little bit about yourself.
I am a seasoned tire technician and installer, with 5+ years of solid experience in this regard. I began my career as a detailer apprentice and made my way up to that of a tire technician within a year. I have worked on many complex processes, and have been praised for my efforts by supervisors and customers alike.
2. What duties have you performed in the role of a tire technician and installer?
I have worked extensively as a tire technician and installer. Some of the main duties that I have performed include determining customers’ issues and providing them with suggestions. Specifically, my work includes inspecting and assessing tire tread levels, and wear patterns. In addition, I have been busy repairing punctures and replacing faulty valves. Also, my work involves balancing tires and handling wheel alignment work.
3. Why did you decide to work as a tire technician?
When I was working as a detailer apprentice, I was asked to rotate in other work areas as well. I soon discovered that tire installation and maintenance is my niche. And so, I decided to work as a tire technician.
4. What is your main strength?
I am a workaholic. I love working, which makes my workdays easy, as I do not consider it work at all.
5. What is your main weakness?
I work too hard. Sometimes, I get so tired that the next day seems very difficult to handle.
6. What are you doing to overcome this weakness?
I have been constantly checking myself. I set realistic goals for myself, and ensure that I don’t work harder than I am supposed to. It is a difficult habit to forego, but I am trying my best.
7. What systems do you use to assess tire damage?
Apart from physical inspection, I use dedicated machines and tools to check treads, sidewalls, and beads.
8. What is the most difficult part of working as a tire technician and installer?
I do not find anything difficult about the work, as I love what I do.
9. What is the most difficult repair job that you have performed until now?
Not too long ago, I was assigned a truck whose tires needed to be changed. It was a heavy-duty truck, and no matter which jack we used, the truck would weigh down. It took 4 hours, and 6 jacks to be able to replace all tires. Quite a difficult job!
10. How would you inform a customer that all tires on their vehicle need to be changed?
Customers often feel that they are being gypped when a technician tells them about the need for replacement. My procedure is to physically show defects in all tires so that customers can themselves gauge that there is an issue with them. This makes it easy for me to convince them that they need to change their tires in order for their vehicle to be road-worthy.
11. What have you learned from mistakes on this job?
I have learned that there is no way that you can ignore safety precautions when working as a tire technician.
12. How do you feel about working in a challenging environment?
I love challenging environments. I feel that one cannot work if one is not presented with challenges, as it is human nature to start taking things for granted.
13. Why do you want to work for us?
I am highly interested in working for your organization for two reasons –it offers great challenges, and provides opportunities for growth and contribution.
14. Do you have any questions for me?
I would love to know your organization’s team strength. Also, I am intrigued by how you handle customer retention so well.
15. What are your 3-year career plans?
I am quite happy with the work that I am performing at the moment. Within the next 3 years, I am hoping to work in a mechanical capacity, for which, I am talking up training in my free time.
16. What is one skill that you depend on highly to work as a tire technician?
My ability to understand problems and customers’ requirements is one of the main skills that I depend on.
17. How well can you work under pressure?
I can work extremely well under pressure, as I am an organized individual. That makes it easy for me to break down the pressure and calmly reach my goals.
18. What have you done to improve your knowledge of tire installation and maintenance in the past?
I am a great advocate of constant training. Over the years, I have taken up many training courses, and have been in constant touch with my supervisors, so that they can help train me.
19. Why do you want to leave your last job?
The company that I am working for is shifting its setup to another city. That is not viable for me, as I will need to travel for 2 hours each day to get to work. Relocation is not an option for me at this point.
20. What is the environment like in your present place of work?
My present work environment is excellent from all angles. The work is challenging which is just the way I like it. The people are friendly and helpful. And my supervisor is a great mentor.
21. How do you prioritize your work?
Work priority depends highly on deliverables. I make sure that I prioritize my work in accordance with the way in which it needs to be delivered to the client.
22. What motivates you?
I am easily motivated by simple things. For instance, a peer’s work success will motivate me to work well so that I can reach their level. I am even encouraged to work well when I see new work being dished out.
23. When can you start working with us?
The company that I am working for will move its operations in 45 days. I will need that much time to wrap things up there. I can start working with you right after.
24. How did you learn about this opening?
When I found out about my company’s move, I decided to look at other opportunities. While skimming through your website’s career section, I saw this opportunity and decided to try my luck.
25. Tell me about the toughest decision that you had to make in the last few months?
Deciding not to move to another city to keep my job was tough. I love my present place of work but decided to remain in the city.
26. Tell me about a time when you disagreed with a decision. What did you do?
I was once asked by a supervisor (who was later fired for unethical work) to tell a customer that he needed to change all his tires as they were worn out. They weren’t. When I mentioned as much, he told me that I needed to be smarter than this if I wanted to earn more. Even though I disagreed with this, it took me some time to decide that I should report him for his unethical behavior. And I did.
26. What do you like to do outside of work?
I am a great outdoors enthusiast. My hobbies include tennis and horse riding, both of which I indulge in during my days off.
27. What really drives results in this job?
I believe that hard work and conscientiousness drives results in the job.
28. How do you define success?
I am of the opinion that success is all about customer satisfaction. You cannot feel the essence of work well-done if customers are not satisfied with what you have done.
29. What makes you uncomfortable in the workplace?
Unethical behavior makes me extremely uncomfortable.
30. What makes you a better person to hire than other individuals?
If you compare my qualifications and your requirements, you will see that the match is perfect. I am sure that you will not find a better match than this.
31. Do you prefer to work alone, or in a team environment?
I have seen that I work equally well in both ways. I don’t have a preference.
32. What is your greatest fear?
My greatest fear is that I might not be able to learn in a certain environment. Since I thrive and work best when I am learning, I do not like it when I see myself stagnating.
33. In your opinion, which is more important – creativity or efficiency?
In my line of work, efficiency is most important, as there is little room for creativity.