Being asked job-related questions at cable technician interviews has been the norm since the time of the first interview. Asking behavioral questions is something new – and it is something that more and more employers are resorting to, to determine what kind of candidate is sitting across the table from them.
Be prepared to be asked a mix of both types of questions at your interview. Here is a mixed set for you to look through:
What makes you a viable choice to hire as a cable technician to represent our company?
With over 4 years of experience working as a cable technician, and having started from humble beginnings (as an apprentice initially), I believe that I know all there is to know about cable installation at this point in time. Also, I am a quick learner which makes it easy for me to learn new technologies and procedures in a prompt manner. Additionally, I possess both functional and technical skills that are needed to handle all complex cable installation and maintenance activities.
On any typical day at work, what duties have you performed in a cable technician’s role?
On most days at work, I have been responsible for planning cable network installations by studying clients’ orders, associated manuals and specifications, and looking through technical specifications. Establishing both voice and data networks by performing running, pulling, terminating and splicing duties is all in a day’s work for me. Verifying services by testing circuits and alarms, and identifying and escalating problems is also something that I do on any typical day at work.
How do you deal with the physical aspect of working as a cable technician?
Thankfully, I do not have to deal with the impact of physical work that a cable technician is supposed to do. I am a physically agile individual, which makes it easy for me to crouch in small places and climb ladders and roofs easily. I never need to think about any physical limitations.
How do you deal with adversity at work?
Adversity is a constant in any work, especially that of a cable technician. If it isn’t the weather hampering our work, it is a client who fails to understand the limitations of their service, or our limitations as humans. I usually take things in stride and try to deal with them in a way that they do not affect my work in a negative manner.
If you were told by a client that he or she is dissatisfied with your work, how would you deal with it?
My first reaction would be to apologize. I would then delve deep into why the client thought my work wasn’t up to the mark, and then try to make sure that I do not leave a dissatisfied client behind!
What technical specifications of cable installation and maintenance are you familiar with?
I am well-versed in cabling and termination of CAT3, CAT4, CAT5 and CAT6 wiring disciplines, along with possessing solid knowledge of cabling standards such as ANSI / TIA / EIA, NFPA and IEEE.