A cover letter for a technical support specialist is the most important part of your job application package. For this reason, you will need to spend plenty of time to create an exceptional document to catch the eye of the reader.
The following sample will provide you the right direction to make an attractive cover letter for a technical support specialist resume.
Perfect Sample Cover Letter for Technical Support Specialist
85 Queen Street,
Hamilton, ON C9C 6V7
December 10, 2020
Ms. Kate Smith
Human Resource Managers
CSC Link Corporation
54 Albert Street South
Hamilton, ON C5W 6A3
Dear Ms. Smith:
I am writing to apply for the Technical Support Specialist position at CSC Link Corporation. With 3 years of technical support experience and fluency in English and Spanish, I am eager to contribute to the passionate team of CSC Link Corporation.
Based on my understanding of your Technical Support Specialist position, the following are a number of aspects of my background that seem most appropriate to meet your needs:
❖ Demonstrated ability to provide timely tier-1 technical support to end-users.
❖ Track record of responding to telephone calls and emails for technical support.
❖ Competent at identifying the root cause of problems by using multiple resources.
❖ Particularly effective in adhering to standard operating procedures to resolve and troubleshoot issues and implement reliable solutions.
❖ Well-versed with current networking technologies, firewalls, VPN, and switches.
❖ Talented in educating users about technology based on their needs.
In fact, I am a dependable individual who has excellent attention to detail and a strong work ethic. My courteous and professional telephone manner and the ability to deal effectively with customers is commended by employers many times.
Technical support is a team effort. I have a valid track record of working as a key team member in fast-paced environments. I quickly get along with others and exhibit a positive attitude in a team environment.
As an energetic Technical Support Specialist, I would like to meet with you personally to discuss my qualifications in detail. Thank you for your time and consideration. I look forward to hearing from you.