A cover letter for a technical support specialist position is the most important part of your job application package.
For this reason, you need to spend a plenty of time to create an exceptional document to catch the eye of the reader.
The following sample will provide you the right direction to make an attractive cover letter for technical support specialist resume.
Technical Support Specialist Cover Letter Sample
85 Queen Street,
Hamilton, ON C9C 6V7
May 7, 2018
Ms. Kate Smith
Human Resource Managers
CSC Link Corporation
54 Albert Street South
Hamilton, ON C5W 6A3
Dear Ms. Smith:
With 3 years of technical support experience and fluency in English and Spanish, I am eager to contribute to the passionate team of CSC Link Corporation in the role of a Technical Support Specialist.
Based on my understanding of your Technical Support Specialist position, following are a number of aspects of my background that seem most appropriate to meet your needs:
❖ Demonstrated ability to provide timely tier-1 technical support to end users.
❖ Track record of responding to telephone calls and emails for technical support.
❖ Competent at identifying the root cause of problems by using multiple resources.
❖ Particularly effective in adhering to standard operating procedures to resolve and troubleshoot problems and implement solid solutions.
❖ Well-versed with current networking technologies, firewalls, VPN and switches.
❖ Talented in educating the users about technology based on their needs.
I am a dependable individual who has great attention to detail and a strong work ethic. My courteous and professional telephone manner and the ability to deal effectively with customers is commended by employers many times.
Technical support is a team effort. I have a verifiable track record of working as a key team member in fast-paced environments. I easily get along with others and exhibit a positive attitude in a team environment.
As an energetic Technical Support Specialist, I would like to meet with you personally in order to discuss my qualifications in detail. Thank you for your time and consideration. I look forward to hearing from you.
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