6 Eligibility Specialist Interview Questions and Answers

Updated June 25, 2022
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Once your resume and cover letter have helped you reach the interview process, it is time for you to prepare for the last and most crucial stage in the job application process – the interview.

No part of your effort will be of any good if you do not prepare well for the interview. 

Many people make it to the interview stage, but only those who have prepared well in advance make it past this stage.

If you know what it is that a hiring manager is looking for, you can simply prepare yourself accordingly.

And how will you find out?

Well, you can simply go back to your resume and cover letter, since these two were responsible for getting you to this stage.

Here is a set of sample interview questions and answers:

Eligibility Specialist Interview Questions and Answers

1. What specific abilities do you possess that make you an excellent person to work as an eligibility specialist?

I am a very analytic and thorough individual with an exceptional ability to review eligibility applications and determine if an applicant will be eligible for services. This ability alone makes it easy for me to lead applications through the process, guaranteeing high success rates. In addition to this, I am knowledgeable about federal and state laws governing eligibility criteria and possess exceptional insight into community programs and services.

2. As an eligibility specialist, what were your duties in your previous workplace?

While working as an eligibility specialist, I was responsible for handling intake duties, verifying information provided to me by applicants, determining if their applications stood a chance with service providers, leading applications through the process, and ensuring that applicants were kept in the loop about each process.

3. What is the one skill that you believe is imperative to possess in this role?

While I feel that it is important to possess all skills while working as an eligibility specialist, thoroughness is perhaps a little above the rest.

4. Why did you pick this one up?

I believe that in a position where one is required to obtain services from an external source, the need to be thorough is at a high – following up on submissions and convincing authorities to admit a submission is of great importance and requires methodical strategies that require thoroughness.

5. How important are communication skills to be successful in the role of an eligibility specialist?

Communication skills are extremely important. This is because one has to be in constant contact with applicants and agency representatives, and it is imperative to create an impression and stay on top of things.

6. As far as applicant interviewing is concerned, where do you rate your skills on a scale of 1 to 10?

If 10 is the highest on the scale, I rate myself at a realistic 8. This is because interviewing is an individual thing, based on the person who is being interviewed, and one is always in a learning mode, as there are so many different people to interview in a day.