Crafting the perfect resume is crucial for landing your dream job as a dining room server.
This comprehensive guide provides you with a standout resume example along with an insightful job description that outlines the key responsibilities and qualifications necessary for success in this fast-paced role.
Whether you’re a seasoned professional or just starting in the hospitality industry, this resource will help you present your skills and experience in the best light.
Dining Room Server Resume Sample
John Doe
123 Main Street
Los Angeles, CA 90001
(555) 123-4567
[email protected]
Summary
Enthusiastic and customer-oriented dining room server with over 5 years of experience in dynamic restaurant environments. Proven track record of increasing customer satisfaction ratings by 20% through exceptional service and attention to detail. Adept at managing high-volume tables and ensuring timely delivery of food and beverages, contributing to a seamless dining experience.
Experience
Dining Room Server
The Cheesecake Factory, Los Angeles, CA
June 2018 – Present
- Provide outstanding service to an average of 50 guests per shift, consistently receiving positive feedback and maintaining a 95% customer satisfaction score.
- Collaborate with kitchen staff and management to ensure timely food presentation, reducing wait times by 15% through efficient communication and teamwork.
- Manage up to 6 tables at a time during peak hours, ensuring all customer needs are met promptly and accurately.
- Handle cash and credit transactions for an average of $1,500 per shift, maintaining proper cash handling procedures with a 100% accuracy rate.
- Train 3 new servers each year on restaurant policies and customer service standards, enhancing overall team performance.
Server Assistant
Applebee’s, Los Angeles, CA
January 2016 – May 2018
- Supported servers in providing exceptional dining service by refilling drinks and serving bread and appetizers, contributing to a 10% increase in table turnover.
- Maintained cleanliness and organization of the dining area, achieving a top score in health inspections.
- Developed positive relationships with guests to encourage repeat business, successfully increasing regular customer visits by 15%.
Skills
- Excellent communication and interpersonal skills.
- Strong knowledge of food and beverage menus.
- Ability to work in a high-pressure, fast-paced environment.
- Detail-oriented with strong multitasking abilities.
- Proficient with point of sale (POS) systems.
Education
High School Diploma
Los Angeles High School, Los Angeles, CA
Graduated May 2015
References
Available upon request.
Dining Room Server Job Description
Job Summary
The Dining Room Server is responsible for providing exceptional service to our guests in a fast-paced dining environment. This position requires strong communication skills, attention to detail, and a commitment to enhancing the customer experience through effective teamwork and a positive demeanor.
Duties and Responsibilities
- Greet and seat guests, providing menus and explaining daily specials.
- Take and process food and drink orders accurately and promptly.
- Ensure timely delivery of food and beverages to tables.
- Maintain a clean and organized dining area, adhering to health and safety guidelines.
- Manage transactions and maintain an accurate cash register.
- Communicate effectively with kitchen staff to ensure proper food presentation and quality.
- Provide knowledgeable recommendations on menu options and special events.
- Address any guest concerns or complaints in a professional manner.
- Assist in training new staff members and mentoring junior servers.
- Participate in team meetings to discuss service improvements and guest feedback.
Qualifications
- Previous experience as a server or in a customer service role is preferred.
- Strong interpersonal and communication skills.
- Ability to thrive in a fast-paced work environment with multiple tasks.
- Knowledge of food safety regulations and practices.
- Flexibility to work various shifts, including nights and weekends.
- Familiarity with point of sale (POS) systems is a plus.
Benefits
- Competitive pay with tips.
- Flexible scheduling.
- Discounted meals and dining benefits.
- Opportunities for advancement within the restaurant.