Position Overview
Fitting room attendants are hired by stores that cater to the fashion needs of their customers.
They are typically required to assist customers in choosing the right item, and then assisting them through the fitting procedure.
Skills & Qualifications
Since fitting room attendants work directly with customers, it is important for them to possess great communication and interpersonal skills, along with a deep insight into handling difficult situations such as irate customers.
If you want to work as a fitting room attendant, you have to be great at providing exceptional customer service as well.
Education
A high school diploma or a GED is usually sufficient to work in a fitting room environment, although some experience in a similar capacity will prove to be beneficial to your cause.
Knowledge
If this is the work that you want to do, you will need deep knowledge of the fashion industry and you must be able to keep up with popular trends, and competitor information.
In addition to this, you will need to be hands-on in providing viable fashion suggestions to customers, based on which they can make purchasing decisions.
Since working as a fitting room attendant means that you will be on your toes at all times, you have to be able to handle the physical part of the work effectively.
Here is what you will be doing on any typical day at work as a fitting room attendant:
Fitting Room Attendant Job Description for Resume
• Welcome customers as they arrive at the department and inquire into their purchasing preferences.
• Lead customers to the right aisles and shelves and provide them with information on available clothing items and accessories.
• Assist customers in choosing the right size, brand, and color and lead them to fitting rooms.
• Place customers’ chosen items on racks inside fitting rooms and provide them with the location of their assigned rooms.
• Wait outside fitting rooms to ensure that any real-time requirements of customers such as size and color changes can be met.
• Provide suggestions to customers regarding complementing colors and styles and provide additional suggestions.
• Suggest accessories such as belts, jewelry, and shoes that complement chosen clothing items.
• Provide customers with information on prices and special discounts and perform related upselling duties.
• Lead customers through the purchasing process, ensuring that the procedure is smooth for both ends.
• Assist in bagging purchases and provide support in arranging for home deliveries to be made.
• Ensure that assigned clothing shelves are properly stocked and neatly maintained at all times.