Member Service Representative Cover Letter Writing Tips
Cover letters written for member service positions need to highlight the applicants’ ability to provide reliable customer services.
However, this is not all that one needs to focus on.
As a matter of fact, this position requires one to outline the fact that he or she knows the product or service that is being provided to the customer.
When writing a cover letter for a member service representative resume, a job seeker must make sure that it highlights their knowledge of selling and retaining clients. Remember that working in this position is a bit sensitive because there are customers involved.
Ability to respond to requests in a professional manner must also be emphasized. Additionally, it is essential to include information about how well you can handle complaints and concerns of customers.
If you want to work as a member service representative, you should go through the following cover letter sample for this position:
Member Service Representative Cover Letter Sample
William Cohen
(000) 999-2012
[email protected]
March 27, 2019
Mr. Sheldon Cooper
Human Resources Manager
Bank of America
2794 Burns Road
Rocky Mount, NC 28903
Dear Mr. Cooper:
Customer satisfaction is paramount for me. So is positive company representation. And I can effectively combine the two to bring results. At this point in time, I am interested in working as a member services representative at your organization. If you go through the enclosed resume, you will agree that I am indeed the best person to hire as one.
I have worked in banks and other financial services organizations for six years. This experience has brought in a lot of skills development in terms of customer priority. Since I have such extensive knowledge of the work, you will not need to spend resources on training me.
As a member service representative, I have contributed in many areas, such as processing transactions, and handling complaints and suggestions. Moreover, I am well-versed in cross-selling products and services in order to ensure increased business.
Also, you will find me to be exceptionally talented in suggesting products according to the specific requirements of each client. And this is why most of them specifically ask to be served by me.
I am confident that a meeting will further clarify that I am definitely the right choice to be hired as a member service representative at Bank of America. I will call you soon in order to determine what time suits you for a meeting. Until then, please feel free to contact me at (000) 999-2012.
Thank you very much for your time and consideration.
Sincerely,
William Cohen