How to Make an Experience Letter for a Receptionist Position? Complete Guide

Updated on: June 29, 2022

Experience letters or reference letters drafted for receptionists hold a lot of importance as they include her entire work on one very vital piece of paper.

Receptionists are the faces of the companies that they work for, and it is imperative for them to gain good feedback from a previous employer if they want to work in the same position in a new company.

That is to say, an experience letter needs to have an upbeat tone with a lot of positive information inside. So how would you begin writing an experience letter for a receptionist?

The first and foremost thing to do is to put the facts in front of you.

What does an experience letter suppose to do? What essential duties did she perform?

What skills does the person you are writing one for possess?

Has she accomplished anything personally or professionally while working under your supervision?

Once you have done this, your writing stream will become smooth and effortless.

The trick is just to answer all these questions when you begin writing an experience letter for a receptionist. Let us break this down for clarity:

See also: Receptionist Reference Letter

Beginning: Introduction

The first paragraph of an experience letter for a receptionist will include information on how you know her.

You will need to say that she has worked under your supervision at a specific company for a specified period.

That is it. No more information is required here.

Main Body: Details, details, and more details

That is the part where you are providing information that will be responsible for putting a stamp of truth on her career.

A prospective employer will want to know what she has done in a previous role. Talk about her potential by concentrating on communication skills, personal demeanor, telephone ethics, and crisis management.

A receptionist’s job depends highly on all of these so putting this information in an experience letter is a good idea. Do not go too much into detail here; the detailing part comes next.

Since you are writing an experience letter, it is essential to provide information on what the receptionist did while she worked under your supervision. List her duties in bullet form.

Write only the critical ones; you can leave out the ones that are obvious such as “take telephone calls” but do not miss the less obvious but more important ones such as “liaise between different departments.”

You may also mention the number of hours an employee worked per week and his/her salary information.


Closing an experience letter is quite simple. Since this is a closed-ended letter, you do not necessarily need to give the reader leeway.

However, writing something akin to “we wish her the best of luck in her future endeavors” may be appropriate.

Sign off the letter with your name, designation, and contact information.