Position Overview
The work of a utility porter comes under the broader category of custodians and janitors. They are hired by many places, including hotels, hospitals, schools, universities, residential and commercial buildings, and businesses to ensure that the premises stay clean and maintained at all times.
Working as a utility porter does not require more than a high school diploma. If you have worked in a similar capacity – does not matter whether it is in a school or a residential facility – you will be considered the right person to hire, as you will be aware of all there is to know about the work.
The work is physically demanding, as cleaning and sanitizing huge building blocks, offices, rooms, and lawns is hardly a sitting job. However, if you are physically strong, and don’t mind performing demanding work, then this job is for you.
As a utility porter, you will be expected to be on your feet most of your workday, which means that getting tired on the job is not an option. Most utility workers are hired on a shift basis and may be asked to work rotating shifts as well.
In a utility worker capacity, you will be asked to perform a lot of work duties that are similar to those of custodians, and some which are particular to the position of a utility worker only. Here is a list:
Utility Porter Duties & Responsibilities
Cleaning and Maintenance
- Sweep, mop, and polish floors in hallways, lobbies, and other spaces.
- Wash and sanitize bathrooms, fixtures, and mirrors.
- Empty trash receptacles and dispose of waste properly.
- Dust furniture, walls, machines, and equipment.
- Maintain cleanliness in outdoor areas, such as parking lots and sidewalks.
Support Services
- Move supplies and equipment as needed, facilitating easy access and storage.
- Assist in setting up rooms for meetings or events, including arranging chairs and tables.
- Replace light bulbs and make minor repairs to fixtures and building hardware.
Safety and Compliance
- Ensure all safety protocols are followed while carrying out cleaning and maintenance tasks.
- Use cleaning substances and equipment according to the manufacturer’s directions to prevent damage.
- Report any safety hazards or need for major repairs to management immediately.
Inventory Management
- Keep a record of cleaning supplies and reorder stock when necessary.
- Ensure tools and equipment are kept in working order and are stored properly after use.
Customer Service
- Provide assistance to visitors or clients as required.
- Respond to requests from facility residents or workers promptly and courteously.
Utility Porter Achievements Examples
- Improved the efficiency of waste disposal by implementing a streamlined sorting system, reducing overall waste management time by 20%.
- Identified and reported potential safety hazards on a regular basis, leading to a 15% decrease in workplace accidents over a six-month period.
- Reorganized the storeroom to enhance inventory management, resulting in a 25% reduction in misplaced or lost supplies.
- Played a key role in a major renovation project by assisting with the transportation and proper storage of materials, significantly reducing project downtime.
- Received multiple commendations from management and coworkers for consistently maintaining high standards of cleanliness and organization in all assigned areas.
- Developed a preventative maintenance schedule for utility equipment, contributing to a 50% decrease in emergency repairs and equipment downtime.
- Enhanced the aesthetic appeal of outdoor areas by implementing a regular maintenance schedule for lawns and gardens, improving the facility’s curb appeal.
- Demonstrated exceptional customer service by promptly addressing and resolving resident complaints, resulting in 100% satisfaction rates.