Order Puller Job Description for Resume

Updated on: December 13, 2025

Job Overview

The Order Puller plays a crucial role in the supply chain by responsible for assembling customer orders and preparing them for shipment.

This position is integral to warehouse operations, ensuring accuracy and efficiency in the order fulfillment process.

Advertisement

Order Pullers work closely with inventory managers and other warehouse staff to ensure that all items are pulled and packed according to company standards and customer requirements.

Duties and Responsibilities

Order Fulfillment

  • Pick Orders: Retrieve items from their designated storage locations based on customer orders. Ensure that the right items and quantities are selected, confirming against order lists.
  • Pack Orders: Efficiently pack items into containers, ensuring they are securely placed to prevent damage during transportation. Use appropriate packing materials and techniques.
  • Labeling: Generate and attach correct shipping labels to packages, ensuring that addresses and other important information are accurate and clear.

Inventory Management

  • Stock Management: Manage inventory levels by accurately tracking items pulled for orders. Report discrepancies and assist with inventory counts as needed.
  • Restocking: Assist in replenishing shelves and storage areas with new inventory as shipments arrive, ensuring that items are organized and easily accessible.

Quality Control

  • Inspection: Conduct quality checks on pulled items to ascertain that they meet company quality standards and customer specifications. Report any defective or damaged products.
  • Documentation: Maintain accurate records of all orders pulled and shipped. Document any issues encountered during the picking process and communicate with supervisors for resolution.

Safety and Compliance

  • Safety Protocols: Adhere to all safety guidelines and protocols while operating warehouse equipment and handling goods to ensure a safe working environment.
  • Equipment Operation: Operate various warehouse equipment, including pallet jacks, forklifts, and conveyors. Obtain necessary certification for operating heavy machinery, if required.

Team Collaboration

  • Communication: Collaborate with team members, supervisors, and other departments to ensure smooth operation of warehouse functions. Share insights on improving efficiency and accuracy in order pulling.
  • Training: Assist in training new hires on safe and efficient order pulling practices, warehouse organization, and safety measures.

Skills and Qualifications

Required Skills

  • Attention to Detail: The ability to focus on specifics is essential in ensuring that orders are accurately picked and packed.
  • Physical Stamina: Capable of lifting heavy items and standing for extended periods.
  • Organizational Skills: Keeping track of multiple orders and inventory locations requires strong organizational abilities.
  • Basic Math Skills: Ability to perform simple calculations to verify quantities of items pulled.

Preferred Qualifications

  • High School Diploma or Equivalent: A basic educational background is preferred.
  • Warehouse Experience: Previous experience working in a warehouse or similar environment is advantageous but not always required.
  • Familiarity with Inventory Management Software: Experience using inventory tracking systems can enhance efficiency.

Work Environment

Order Pullers typically work in a warehouse setting, which may involve varying temperatures and lighting conditions depending on the specific operations of the facility. The role may require early morning or late-night shifts, and overtime may be necessary during peak seasons.

Career Path

Starting as an Order Puller can lead to several potential career paths within the warehouse and logistics sector. With experience, individuals may move into supervisory roles, warehouse management positions, or specialized areas such as inventory control or logistics coordination.

Conclusion

The position of Order Puller is a vital component of the logistics and supply chain process. By ensuring that customer orders are accurately fulfilled and shipped on time, Order Pullers play an essential role in maintaining customer satisfaction and supporting overall business operations.

Successful individuals in this role demonstrate a strong work ethic, attention to detail, and an ability to work effectively both independently and as part of a team.

Advertisement