What is the one thing that scares you the most when you think of appearing for medical records technician interview?
The most obvious answer is facing a panel of judgmental people whom you don’t know from Adam!
But this is only a problem if your preparation is not up to the mark. Prepared individuals do not fear this problem. So, the answer to this issue is here – prepare well and you do not need to be scared!
And if you are due to appear for a medical records technician interview, here is a set of questions and answers that will help you:
What is the most important thing that you need to look out for when working as a medical records technician?
As a medical records technician, the one thing that is exceptionally important is accuracy. This is because if you do not bother with accuracy, the essence of your work is compromised.
And how do you ensure accuracy?
Whenever I am given a task, it is my first instinct is to verify its origin and the information provided in it. Once I have verified the data, I punch it in carefully and then re-examine it to make sure that I have done it correctly. Constant quality checks is what ensures accuracy at every point.
What are some of the main duties that you have been performing in a medical records technician role?
As a medical records technician, my main responsibilities have been organizing and maintaining patients’ health information data, verifying accuracy and availability of records, maintaining electronic health records, codifying patients’ medical information for reimbursement purposes, and developing and maintaining health information networks.
What does data confidentiality mean to you?
In this role, data confidentiality means everything. All the information that medical records technicians work with is provided and maintained in the strictest of confidences, and it is up to us to make sure that it remains safe and confidential.
Tell us of a time when data leak caused problems for your department?
There was a time when a patient with SLE diagnosis complained that someone from the department had leaked information about her condition to her employer, who had temporarily suspended her. There was an entire legal battle that went on, with the medical records department in the middle. After much investigation, it was discovered that an intern had done the deed to spite the patient in question, with whom he had a previous tiff.
What do you know about EHRs?
Electronic health records systems are something that I have worked extensively with. Apart from using them for information storage and retrieval purposes, I have been responsible for operating, maintaining and performing minor repairs on associated hardware and software.