A medical records coordinator is usually hired by a medical facility such as a clinic or a hospital to handle its medical records management needs. These individuals need to be especially hands-on in creating and maintaining medical records of patients by ensuring both accuracy and integrity of the said data. Needless to say, one has to be well-organized and thorough if this is the work that one wants to take up.
As a medical records coordinator, one cannot do without being a people person, as one is in constant contact with patients and families, nurses, physicians, therapists, surgeons and insurance company personnel. Also, one’s communication skills need to be exceptional as often, medical records coordinators are required to provide verbal information of patients’ medical histories.
Eligibility criteria to work as a medical records coordinator includes a high school diploma, although an associate’s degree is preferred by many facilities. A candidate has to possess strong knowledge of medical terminology and records management systems, as they relate to medical facilities. Skills in operating computers and ability to maintain confidentiality are perhaps the two most important prerequisites of working as a medical records coordinator.
If you have some experience of working in a healthcare setting, handling patients’ records and can effectively manage the high demands that come with the territory, you will be interested in the following list of duties for a medical records coordinator position:
• Oversee the compilation, updating, indexing and organization of patients’ medical records
• Make medical information accessible to physicians and nurses while preserving patients’ privacy
• Create and maintain quality database systems to ensure that patient information is filed properly and confidentially
• Retrieve medical record jackets and documentation from central files and ensure that they are properly placed back
• Purge and archive obsolete records in designated storage spaces and ensure that they are kept confidential
• Collect information, compile statistical data and prepare records from medical record information systems
• Determine appropriate release of medical records by verifying identity and purpose of the requester
• Establish and maintain procedures to be followed regarding collection, coding, indexing and retrieval / filing of medical records
• Send incomplete records back to concerned departments for correction and augmentation
• Maintain accurate records of information taken from medical records by authorized personnel
• Verify accuracy of reports and post them to appropriate patients’ records on a regular basis
• Contact providers on delinquent medical reports and inform concerned departments of any evident errors