Assistant Front Office Manager Resume Sample

Updated on: April 19, 2022

Usually working in the hospitality industry, assistant front office managers provide tier one services to visitors and clients.

They work at the front desk by providing information regarding the establishment’s services, cost information, and managing logistics for guests.

They are also required to assist in conflict management and guests’ problem resolution.

There aren’t many qualifications required to work as an assistant front office manager, but the ability to provide customer services exceptionally is a prerequisite.

The following resume sample can be customized to your particulars and used for applying for a job as an Assistant Front Office Manager.

Assistant Front Office Manager Resume Example

Ryan Nicholson
73 Swett Road
Danville, VT 30192
(000) 999-9999

Assistant Front Office Manager

Highly skilled assistant front office manager with 12+ years of experience working in the hospitality industry. In-depth knowledge of maintaining high standards for overseeing front desk operations. Known for evaluating guest satisfaction levels and working toward continuous support.

• True desire to satisfy the needs of others
• Excellent customer service skills
• Refined written and oral communication skills
• High level of IT proficiency
• Strong leadership qualities
• Ability to work well under pressure
• Flexibility and ability to work on own directive


Assistant Front Office Manager
Hyatt, Danville, VT         
• Greet guests as they arrive and provide them with the information needed
• Assist in the registration procedures
• Provide information regarding the hotel’s services and policies
• Assist in overseeing front desk operators
• Train personnel in customer services as and when required
• Provide resolutions to conflicts and guests’ problems

Front Desk Representative
Hyatt, Danville, VT         
• Took phone calls to provide information
• Managed registration procedures by ensuring all documentation and information are complete on forms
• Provide room occupancy rates and related information
• Assist in the resolution of conflicts by giving prudent data

High School Diploma
Danville Beach High School, Danville, VT – 2007