Hiring a maid to do your housework can be quite a challenging job.
Similarly interviewing someone who is going to look after your house while you are away is also challenging.
But you need to hire the right person so that you can go to work without thinking twice if your house or your belongings are safe or not!
Following are some possible interview questions and answers for maid interview.
How much experience do you have as a maid? What were your specific duties in this role?
I have worked as a maid for over 10 years, in different capacities. From cleaning houses, doing laundry, washing dishes and cooking to babysitting children, I have done it all over the last decade.
What do you feel is the most challenging part of working as a maid?
Working as a maid is challenging on many different level. Each individual has his or her own idea of cleanliness and hygiene, so it is often difficult to please homeowners who are constantly breathing down your neck. Also, the fact that many homeowners do not provide specific instructions makes it difficult for us to know what boundaries are set for us, making it a cause for conflict at some time or another.
Have you ever worked as a maid in a professional environment like a hotel? How is it different from working in a house?
The first 3 years of my career have been spent providing housekeeping services in a largescale hotel. The work is completely different from that of a private home. Hotels are no-nonsense places where you are given your work orders on a piece of paper and asked to tick each duty off as you perform it. It is all quite straightforward. Working in a house is completely different. You have to be sensitive to people’s privacy, make sure that you do not offend anyone and ensure that all duties are performed exactly as the homeowner says.
What precautions do you take when you use chemical cleaners to perform cleaning work?
The first thing that I do when using a new chemical cleaner is read the instructions properly and then make sure that I follow them. I always use gloves when using chemical cleaners of any sort and ensure that all surfaces that they have been used on are properly wiped.
If you were asked to perform a job that was not part of your job description, how would you react?
I have been through this situation many times. People seem to think it is alright to hire a maid and then make her do whatever they like, even bathe the family dog! If I feel that I can do a certain task and it won’t interfere with my schedule, I do not say no. But if the work is extensive, I have no choice but to politely refuse, saying I am not qualified enough to do it. At times, I do not refuse simply because the homeowner has asked in a nice way!
How do you handle criticism? Recount a time when something like this happened. How did you react?
I take criticism quite well because I believe that constructive criticism makes people better workers. There was a time when a homeowner yelled at me for polishing her silver “all wrong”. I did not react except apologizing and asking how she wanted me to do it. She didn’t know. So I polished it all over again in the same way that I had before. It seemed to satisfy her. I believe that she was just under a lot of stress and needed to vent!