2 Housekeeping Manager Resume Samples

Updated on: December 31, 2020
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A Housekeeping Manager’s position is present in many industries such as hospitals, hotels, and restaurants. They are expected to oversee the cleanliness, maintenance, and housekeeping activities of the establishment.

The basic work of a housekeeping manager is to ensure that the facility that they are working for is kept clean and in order at all times.

Let us see what information a housekeeping manager will put on their resume to land an interview successfully.

Housekeeping Manager Resume Example 1

Elena Ripley
8 Greenwood Street, Newton Center, MA 88922
(000) 259-4574 | Email


HOUSEKEEPING MANAGER
Bringing expertise in managing daily cleaning and maintenance operations to deliver exceptional guest service and increase financial profitability.

PERFORMANCE HIGHLIGHTS
• Over 11 years’ successful experience in housekeeping arena
• Highly skilled in planning, coordinating and directing all daily activities pertinent to custodial functions
• Strong leadership acumen; hires, trains, supervises, coaches and counsels housekeeping workers and team members
• Hands on experience in managing daily systems use, cost control and overall productivity
• Monitors employee performances and works towards further development
• Profound ability to anticipate guests’ needs and respond appropriately
• Working knowledge of rooms management systems

PROFESSIONAL SKILLS
• Excellence in customer services
• Ability to multitask
• Excellent organizational skills
• Excellent written and verbal communication skills

KEY ACCOMPLISHMENTS
• Trained 20 new housekeepers in various specialties within a tight deadline following the opening of the new wing of The Grand
• Developed and implemented written and interactive training material for training new housekeeping staff
• Planned and facilitated team member daily meetings, increased output by 30%
• Prepared and rendered yearly performance evaluations for housekeepers

PROFESSIONAL EXPERIENCE

The Grand – Newton Center, MA
Dec 2016 – Present
Housekeeping Manager
• Plan, organize, and direct team members to ensure high customer satisfaction
• Inspect guest rooms and public places within the hotel to ensure cleanliness
• Respond to guest complaints immediately
• Train new and existing employees in training procedures and upgrades
• Plan and facilitate team member meetings
• Evaluate the condition of furniture, fixtures, and décor and make appropriate changes and repairs

SpringHill Suites Eagan – Minneapolis, MN 
Feb 2011 – Dec 2016
Housekeeping Associate
• Cleaned fixtures, furniture, floors, and windows
• Transported garbage and waste to disposal area
• Replenished bathroom supplies, cash register supplies, and cleaning supplies
• Maintained and ordered supplies and cleaning chemicals

EDUCATION
Associate’s Degree in Hospitality Management
St Peter’s University, Minneapolis, MN – 2005

Housekeeping Manager Resume Sample 2

Joseph Kurtis
2618 Doxsey Place, Lynbrook, NY 63819
(000) 852-5298
Email


 HOUSEKEEPING MANAGER
Leadership / Motivation / Empowerment

PERFORMANCE SUMMARY
Highly energetic and motivated housekeeping professional with 12 years’ extensive housekeeping experience including 4 years in housekeeping management. A proven leader who consistently exceeds cleanliness and organization goals.

Confident approach, able to go above and beyond for cleanliness and organization of premises. Expert in the provision of housekeeping services under the procedures and protocols of the establishment. Functional knowledge of chemical and cleaning supplies as used in a safe environment. Conversant with preparing schedules for housekeeping staff and overseeing their activities

PROFESSIONAL SKILLS
• Excellent guest relations acumen
• Exceptional communication skills
• Professional demeanor
• Ability to set a positive example for the team
• Strong knowledge of improving service performance

PROFESSIONAL EXPERIENCE

Housekeeping Manager
Hyatt, Lynbrook, NY
2013 – Present
• Establish cleaning work routines for the staff
• Oversee cleaning and maintenance activities
• Conduct inspections on a pre-event basis to ensure proper cleanliness
• Maintain budgets for housekeeping activities
• Brief housekeeping staff on a daily basis
• Resolve conflicts and guests’ problems
• Train new hires in housekeeping procedures

Housekeeping Supervisor
ABC Company, Lynbrook, NY
2006 – 2013
• Assisted in scheduling staff for housekeeping duties
• Managed general cleanliness of the assigned area as directed
• Tutored staff on the safe mixing and use of cleaning chemical
• Assisted in training new hires
• Assisted in investigating and resolving complaints

EDUCATIONAL INFORMATION
Bachelor’s Degree in Hotel Management
New York State University, New York, NY – 2005