Patient Service Associate Resume Sample

Updated May 27, 2019

Patient Service Associate Resume Tips

• Ensure that your resume for Patient Service Associate position is error free and easy to read.

• Follow a professional and contemporary format.


• Use a header and compelling titles that reflects you as a viable candidate.

• Customize your resume to show your Patient Service qualifications and experiences in an orderly manner.

• Add metrics! Quantify your achievements and then mention them.

• Incorporate some buzz words, adding industry language helps in sounding an experienced candidate.



• Always supplement your resume with a Patient Service Associate Cover Letter.

• Use action verbs to emphasize your accomplishments.

See also: Patient Service Associate Job Description



Patient Service Associate Resume Sample



Jake Howard
577 earnest Lane, Portland, OR 67221
(009) 555-5659


Top performing Passionate, dynamic patient service associate with 9+ years of patient advocacy experience. Particularly skilled in handling and analyzing patients’ medical records, issuing insurance claims, and discussing treatment options with patients.

• Adept at communicating with patients and guiding them regarding health care facilities
• Substantial knowledge of various medical insurance plans and claim processing procedures
• Capable of scanning and preparing the medical record and entering the same in automated systems
• Skilled in performing patient data integration tasks
• Proficient in coordinating patient follow up appointments and discharge summaries


✔ MiChart
✔ MS Excel
✔ RE7 Database System
✔ FUO software


Patient Service Associate
Health Ways, Portland, OR | 2011 – Present

• Proficiently utilize computerized scheduling system and multiline telephone system for appointment issuance and patient coordination
• Provide information regarding available treatment options and health package structures to patients coming in with queries
• Facilitate insurance claims processing when needed

Key Accomplishments

✔ Initiated a monthly newsletter to promote and highlight services and health packages being offered by the facility
✔ Troubleshooted a technical issue in the patient database and saved the management from a lot of data loss

Patient Service Associate
Oregon Health University, Portland, OR | 2009 – 2011

• Handled medical records in adherence to HIPPA patient privacy act
• Managed productivity and tracked data using RE7
• Determined status of incoming patients to establish eligibility for services
• Arranged for wheelchairs and accommodated patients with special needs, as and when needed

Key Accomplishment

✔ Reduced the manual effort by 20% through implementation of integration digital boards in various waiting sections to display the appointment’s schedule

Associates Degree in Management
ABC College, Portland, OR | 2009

About the Author

Sam Mogul, MBA (ITM & HR), is a passionate career expert with 15 years of experience in writing and reviewing resumes, cover letters, and career-related content. He founded CoverLettersAndResume in 2011 intending to help job seekers in their job search journey. If you have any questions or concerns, please feel free to Contact Us. Or visit our About Us page.

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