Patient Service Associate Resume Sample

Updated on May 27, 2019

Patient Service Associate Resume Tips

• Ensure that your resume for Patient Service Associate position is error free and easy to read.

• Follow a professional and contemporary format.


• Use a header and compelling titles that reflects you as a viable candidate.

• Customize your resume to show your Patient Service qualifications and experiences in an orderly manner.

• Add metrics! Quantify your achievements and then mention them.

• Incorporate some buzz words, adding industry language helps in sounding an experienced candidate.



• Always supplement your resume with a Patient Service Associate Cover Letter.

• Use action verbs to emphasize your accomplishments.

See also: Patient Service Associate Job Description



Patient Service Associate Resume Sample



Jake Howard
577 earnest Lane, Portland, OR 67221
(009) 555-5659


Top performing Passionate, dynamic patient service associate with 9+ years of patient advocacy experience. Particularly skilled in handling and analyzing patients’ medical records, issuing insurance claims, and discussing treatment options with patients.

• Adept at communicating with patients and guiding them regarding health care facilities
• Substantial knowledge of various medical insurance plans and claim processing procedures
• Capable of scanning and preparing the medical record and entering the same in automated systems
• Skilled in performing patient data integration tasks
• Proficient in coordinating patient follow up appointments and discharge summaries


✔ MiChart
✔ MS Excel
✔ RE7 Database System
✔ FUO software


Patient Service Associate
Health Ways, Portland, OR | 2011 – Present

• Proficiently utilize computerized scheduling system and multiline telephone system for appointment issuance and patient coordination
• Provide information regarding available treatment options and health package structures to patients coming in with queries
• Facilitate insurance claims processing when needed

Key Accomplishments

✔ Initiated a monthly newsletter to promote and highlight services and health packages being offered by the facility
✔ Troubleshooted a technical issue in the patient database and saved the management from a lot of data loss

Patient Service Associate
Oregon Health University, Portland, OR | 2009 – 2011

• Handled medical records in adherence to HIPPA patient privacy act
• Managed productivity and tracked data using RE7
• Determined status of incoming patients to establish eligibility for services
• Arranged for wheelchairs and accommodated patients with special needs, as and when needed

Key Accomplishment

✔ Reduced the manual effort by 20% through implementation of integration digital boards in various waiting sections to display the appointment’s schedule

Associates Degree in Management
ABC College, Portland, OR | 2009

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