Patient Service Associate Resume Sample

Updated on: February 24, 2022

A patient service associate resume is the key job application document that is required to apply for a new job.

It contains information about your skills and experiences under different headings.

How to Write a Professional Resume for a Patient Service Associate Position?
  1. Choose a professional and contemporary format.
  2. Use a header and compelling titles that reflect you as a viable candidate.
  3. Customize your resume to show your patient service qualifications and experiences in an orderly manner.
  4. Add metrics! Quantify your achievements and then mention them.
  5. Add some buzz words, adding industry language helps in sounding an experienced candidate.
  6. Use action verbs to emphasize your accomplishments.
  7. Ensure that your resume is simple and easy to read.
  8. Always supplement your resume with a Patient Service Associate Cover Letter.

Here is a great patient service associate resume example for you:

Sample Resume for Patient Service Associate Position

Jake Howard
577 earnest Lane, Portland, OR 67221
(000) 521-5659


Top-performing patient service associate with 9+ years of patient advocacy experience. Skilled in handling and analyzing patients’ medical records, issuing insurance claims, and discussing treatment options with patients.

• Adept at communicating with patients and guiding them regarding health care facilities
• Substantial knowledge of various medical insurance plans and claim processing procedures
• Capable of scanning and preparing the medical record and entering the same in automated systems
• Skilled in performing patient data integration tasks
• Proficient in coordinating patient follow up appointments and discharge summaries

✔ MiChart
✔ MS Excel
✔ RE7 Database System
✔ FUO software


Patient Service Associate
Health Ways, Portland, OR
2015 – Present
• Proficiently utilize computerized scheduling system and multiline telephone system for appointment issuance and patient coordination.
• Provide information regarding available treatment options and health package structures to patients coming in with queries.
• Facilitate insurance claims processing when needed.

Key Accomplishments
– Initiated a monthly newsletter to promote and highlight services and health packages being offered by the facility.
– Troubleshot a technical issue in the patient database and saved the management from a lot of data loss.

Patient Service Associate
Oregon Health University, Portland, OR
2009 – 2015
• Handled medical records in adherence to HIPPA patient privacy act.
• Managed productivity and tracked data using RE7.
• Determined status of incoming patients to establish eligibility for services.
• Arranged for wheelchairs and accommodated patients with special needs, as and when needed.

Key Accomplishment
– Reduced data entry effort by 20% through the integration of digital boards in various waiting sections.

Associates Degree in Patient Management
ABC College, Portland, OR 

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