Duties and Accomplishments for Patient Access Coordinator Resume

Updated on: March 26, 2018

Use the following statements in the experience and accomplishments section of a Patient Access Coordinator’s Resume:


• Collected and compiled data/information from patients such as insurance documentation and patient identification information

• Efficiently completed registration for all patients correctly and on time with no supervision

• Arranged multiple requests and priorities orderly which saved time and met deadlines

• Served as a primary source of communication with staff members, employees and patients and resolved menial problems arising from patients and staff

• Conducted interviews with patients to gather demographic and financial data to complete the registration process correctly and competently

• Easily obtained appropriate signatures, notified patients of hospital rules and regulations as well as collected appropriate monies

• Proficiently completed computer assigned tasks using Microsoft office and Spreadsheets

• Typed documents with a high typing speed of 55 WPM

• Dealt with numerous coordination issues and overcame them by exhibiting and exercising exceptional telephone etiquette

• Professionally handled the healthcare department not only by pre-registering patients to avoid any mismanagement but also by providing financial counseling and assistance

• Promoted satisfaction through proactive administrative services, facilitated authorization processes and exercised sound judgment with minimal supervision

• Skillfully used clinical and medical insurance knowledge to assist obtaining medical overrides, developing cost estimates as well as coordinating pre-determination procedures

Participated in operational processes related to referrals including identifying programs to enhance processes that guarantee client satisfaction and visited hospitalized patients and their family members for better service quality

• Evaluated and comprehended patient needs, also recognized and secured appropriate referrals based on patient needs

• Processed, tracked and documented patient care throughout the patient’s experience using an optimistic, kind and helpful attitude

• Cooperatively provided consistent education to trainees, collaborated with staff and team members to ensure seamless delivery of patient access activities

• Offered empathetic patient care by focusing on maintaining a friendly, healthy, clean and incredibly dynamic environment