Medical Front Desk Resumes are logically structured documents that specifically relate to an employer’s requirements, and a candidate’s qualifications and experiences in the field.
You need to tailor your resume per needs of employer – a candidate never gets an interview if s/he send a generic resume to the employer.
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Writing an exceptional resume and cover letter for Medical Front Desk position can be the key to getting the job of your dreams.
An eye-catching and well-formatted resume highlights your strengths, and qualifications as an employee, showing past accomplishments as a basis for future performance.
See also: Medical Front Desk Cover Letter
Medical Front Desk Resume Example
Zelda James
7270 Norris Street, Hamden, CT 66663
(000) 487-4754
[Email]
Medical Front Desk Receptionist
Offering strong customer service skills and medical scheduling expertise to attain the utmost level of patient care while providing effective tier one service.
PROFESSIONAL HIGHLIGHTS
• Over 4 years’ experience working as a Medical Front Desk Executive for Hamden Health Services
• Well versed in greeting patients and providing instructions
• In-depth knowledge of analyzing health benefits and verifying insurance information
• Proficient in MS Office Suite and word processing software
• Knowledge of both front office and clinical operations
AREAS OF EXPERTISE
- Patient Registration
- Call-Backs
- Documents’ Scanning
- Appointments’ Setting
- Charge Entry
- Phone Triage
- Scheduling
- Check-In/-Out
- Reconciliation
WORK EXPERIENCE
Medical Front Desk Receptionist
Hamden Health – Hamden, CT | Sep 2011 – Present
• Greet patients and provide instructions as they come in
• Perform clerical and administrative tasks
• Collect patient demographic data
• Analyze health insurance benefits and verify insurance eligibility
• Obtain and record patients’ vital signs
• Receive telephone calls and provide relevant information
• Schedule and confirm appointments
• Handle incoming and outgoing correspondence
• Process requests for medical records
Key Accomplishments
• Promoted from Front Desk Assistant to Receptionist within three months of employment
• Attained patient loyalty by 90% by providing exceptional first contact services
Front Desk Assistant
Hamden Health – Hamden, CT | Jun 2009 – Sep 2011
• Organized mail, packages, and supplies
• Helped with meetings
• Took over the front desk responsibilities in absence of the receptionist
Key Accomplishments
• Promoted from Front Desk Assistant to Receptionist within 4 months of employment
EDUCATION & CERTIFICATION
Hamden Community College – Hamden, CT
Certification in Medical Front Desk Management – 2009
ADDITIONAL CAPABILITIES
• Excellent customer services and phone etiquette
• Verbal and written communication
• Strong attention to detail
• Bilingual – English and Spanish
• HIPPA compliant