Dispatcher Resume Sample and Writing Guide

Updated on: August 10, 2020
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Dispatcher Resume Writing Guidelines

If you want to convince the prospective employers that you can do the dispatching job for them, your resume must communicate what qualifies you for the dispatcher position.

To build an excellent resume for the dispatcher position, you should give information about your quantified achievements as well as your relevant skills and qualifications.

Make sure your resume is well organized and divided into short and meaningful sections. Its layout must be simple yet professional.

A hurriedly written resume reflects a careless and confused candidate. Don’t do that.

See also: Dispatcher Cover Letter

Sample Resume for Dispatcher Position

David Ross
281 Jacques Square, Richmond, VA 56773
(005) 144-8545
[Email]


DISPATCHER

SUMMARY
A highly competent and determined dispatcher with 5+ years’ successful track record in running a fully operational dispatching service. Exceptional skills in monitoring weather and traffic conditions, resolving driver issues and keeping track of mileage, fuel consumption, and delivery logistics. A resourceful individual who is adept at using two-way communication radios and entering daily trip input in the computerized logging system.

CORE COMPETENCIES
• Order Tracking • GPS Navigation
• Map Reading • Route Scheduling
• Data Entry • Time Management
• Supplies Combination • Duty Allocation
• Delivery Logistics • Inventory Keeping
• Charges Calculation • Vehicles Maintenance

PROFESSIONAL EXPERIENCE

Dispatcher
FIRST TRANSIT, Richmond, VA | 2013 – present
• Attain 100% customer satisfaction rate by executing customer-focused order processing
• Update daily trip information in the automated system
• Take customer feedback and devise measures to enhance customer satisfaction
• Ensure timely dispatch of all scheduled and urgent delivery orders
• Maintain professional relationships with drivers, suppliers, and customers
• Monitor weather, traffic, and road conditions and make changes in routes accordingly
• Implement OSHA workplace safety guidelines and ensure all drivers comply with NHA driving requirements and obtain the required permits and licenses before they are hired

Dispatcher
TRANSDEV, Richmond, VA | 2011 – 2013
• Saved the company’s $4K monthly in terms of fuel and transportation charges by chalking out new delivery routes
• Maintained a record of delivery-related expenses, mileage, and fuel
• Scheduled drivers’ duties and informed them timely of any changes on schedule
• Chalked out travel routes for drivers and gave delivery related instructions
• Ensured vehicle’s monthly mechanical inspection
• Extracted customers contact details from the database and contacted them to confirm availability of merchandise receiving

EDUCATION
Associate of Arts in Humanities
THE COMMUNITY COLLEGE, Richmond, VA | 2011

ADDITIONAL STRENGTHS
• Good PC Operation skills
• Bilingual: Fluent in English and Spanish
• Good sense of direction and map reading ability





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