A resume is the most critical part of a hotel sales coordinator job application set.
One of the most important things that you have to look out for when writing a hotel sales coordinator resume is the format.
Use the following format to organize information in your resume:
Hotel Sales Coordinator Resume Example
Lisa Robinson
88 Henry Drive, Topeka, KS18344
(000) 999-9999
[Email]
HOTEL SALES COORDINATOR
SUMMARY
Exceptionally talented hotel sales professional with over 7 years of experience of working in the hospitality industry. Highly skilled in generating top-line revenue through group sales, and meeting rooms sales. Documented success in identifying new contacts, developing sales leads, and responding to sales opportunities.
PERFORMANCE HIGHLIGHTS
• Increased the hotel’s client base by 65%, through the implementation of aggressive sales efforts.
• Successfully converted over 1200 prospective clients into business-providing ones, by providing them with core information on the hotel’s attractions.
• Introduced the concept of “touring”, making it easy for prospects to determine the quality of services provided to clients.
• Singlehandedly created and prepared information packages for prospective clients, for an upcoming trade fair.
• Actively presented options regarding service options, such as renting sound equipment, and furniture.
• Effectively liaised with third-party service providers, and assigned hotel departments.
PROFESSIONAL SKILLS
| • Prospecting | • Business Generation | • Outreach |
| • Client Response | • Reservations Assistance | • Facilities’ Touring |
| • Reports Generation | • Proposal Preparation | • Packages Assembly |
| • Networking | • Telemarketing | • Marketing Coordination |
PROFESSIONAL EXPERIENCE
Hotel Sales Coordinator
The Mirage, Topeka, KS 2014-present
• Encourage new client growth by creating pricing specials, within assigned scope of work.
• Participate in trade shows by setting up booths, and providing interested individuals with information on the hotel.
• Follow up with all clients to ensure that a good experience was had, and set future dates of occupation or event handling.
• Create new business by performing telemarketing activities, ensuring that DND lists are respected.
• Provide new, existing, and prospective clients with information on new services offered by the hotel.
• Assist with the reservation process, ensuring that each sub-process is handled in a responsible way.
• Generate and submit reports regarding business prospects, and take actions to increase business.
• Arrange and coordinate meetings, events, and appointments with existing and new clients to encourage new business opportunities.
Hotel Guest Relation Officer
The Hyatt, Topeka, KS 2011-2014
• Greeted guests as they arrived at the hotel, and inquired into their reservation statuses.-
• Led guests to the front desk area, and confirmed their reservation statuses with the front desk officer.
• Engaged guests in conversation, aimed at providing them with information of the services provided at the hotel.
• Coordinated efforts to ensure that guests were properly and timely checked in and checked out.
• Entertained complaints according to set rules and protocols, aimed at ensuring repeat business opportunities.
EDUCATION
Topeka Hospitality School, Topeka, KS – 2009
Bachelor of Business Administration
COMPUTER
Proficient in the use of MS Microsoft Office
Position Requirements
✓ Experience working in an administrative role in hospitality settings
✓ Ability to perform calmly in a fast-paced environment
✓ Ability to handle multiple priorities simultaneously
✓ Able to maintain a high level of attention to detail
✓ Sales and events management experience is an asset
✓ Exceptional telephone etiquette and written communication skills