Claims Adjuster Trainee Resume Sample & Job Description

Updated on: May 26, 2023

A claims adjuster trainee is an individual who is hired at the entry-level in an organization that caters to claims management.

They are required to provide assistance with investigating, evaluating, and settling assigned claims. Claims adjuster trainees work in many industries including property, insurance, and medical, depending on their specific interests.

To work as a claims adjuster trainee, one has to possess a high school diploma or a GED at the very least. Although formal degrees are not required for this position, it is imperative for them to have an inherent interest in the work – some employers require that the trainees whom they hire, have a relevant internship or externship to their name.

Since working in the claims department means that you have to stay in constant touch with people from all walks of life, your communication and interpersonal skills need to be spot on. Strong negotiation abilities and exceptional problem-solving skills are also required if this is the work that you want to do. Even though you will be hired as a trainee, you will be required to work extensively, in a bid to learn the ropes, and eventually move up the ladder to the position of a claims adjuster.

You might think that Claims Adjuster Trainee resumes are difficult to write, but believe us when we say that no resume is more difficult to write than an entry-level one.

Whether you are just beginning your career after high school or a degree program, or have switched careers, the time when you sit down to write a resume is when you will realize that this work isn’t all that easy.

To see how to write a resume for a trainee position, have a look at the following sample:

Claims Adjuster Trainee Resume Example

Teresa Brown
45 Maple Street
Manchester, NH 88745
(000) 278-5464
teresamay @ email . com


Resourceful and dedicated individual with deep knowledge of investigating and determining coverage of loss, and adjusting all elements of assigned claims. Exceptional skills in conducting inspections of loss sights and writing correlating appraisals. Productive and self-confident, capable of connecting with clients to provide explanations of loss, and assist policyholders with itemization of damages. Proficient in coordinating with vendor services such as contractors and cleaning facilities to ensure delivery of timely services. Proven ability to document damages and loss, and prepare written cost estimates.

• Estimation • Site Inspection
• Claims Transactions • Coverage Management
• Loss Evaluation • Claims Processing
• Policy Interpretation • Documentation Handling

High School Diploma
Manchester High School, Manchester, NH 

• Awarded Student of the Year title, owing to exceptional academic and extracurricular involvement.
• Volunteered at a local old people’s home, for 3 summers between 2013 and 2017.


AmTrust Financial, Manchester, NH
1/2023 – 5/2023
• Assisted in adjusting and documenting claims within departmental standards.
• Provided support in processing claims with accuracy to confirm coverage by reviewing available tools.
• Documented reasons for denial or authorization of claims, in accordance with policy conditions.
• Assisted in devising and recommending solutions involving claims.
• Identified suspicious losses, and recommended referrals to assist with investigations and claims settlement.

• MS Office Suite
• Claims handling software

Claims Adjuster Trainee Duties & Responsibilities

  • Assist in reviewing assignments to determine severity, coverage, and appropriate action.
  • Interpret policy coverage to determine if the claim is payable under the policy, deductible, actual cash value, or replacement cost.
  • Conduct field investigations to ensure that site inspections are managed properly, and to interview and secure recorded statements of those possessing information of loss.
  • Assist in the management of all administrative claim functions such as reserving, claim payments, and filing notes through electronic means.
  • Provide support in preparing written investigative reports for claim files to document all activities related to the loss.
  • Assist in negotiation with contractors or repair facilities to determine the extent of damage and methods of repair.
  • Oversee the salvage process, and maintain currency on law and construction prices, methods, and procedures.
  • Investigate and determine coverage of the loss, and adjust all elements of assigned claims.
  • Write appraisals for dwelling repairs, and coordinate the issuance of payments to policyholders.
  • Identify suspicious losses, and recommend referrals where appropriate.
  • Interview customers, claimants, and witnesses to derive the required information to investigate claims.