4 Kroger Cashier Interview Questions and Answers

Updated on: May 18, 2021

Successful interviews depend on how well both parties perform. Therefore, it is important for both ends to know what their objectives are.

From the employer’s perspective, it is important to judge if:

  1. The candidate can do a good job
  2. He or she is a good fit for the organization
  3. He or she will prove to be a good colleague

The interviewer may ask many questions but there is one silent question behind all of them – how can you be valuable to me?

If you are able to answer this through all other answers that you provide, success is at your feet. Interviews are designed in a way that all aspects of the candidate are covered.

So one Kroger Cashier interview may have some or all of these type of questions:

• Common introductory
• Behavior-based
• Situational
• Unexpected
• Negative
• Technical
• Illegal
• Case studies

While the last two may not be asked in every situation, you might want to be prepared for them so that you do not appear frazzled during the interview. There are some questions that may seem ordinary to you but they are asked because the interviewer intends to judge you through them, on levels that are not apparent. These may include the typical ones such as:

• Tell me about yourself.
• What do you know about our company?
• Why does this position interest you?

You know the drill. Research well and you can come up with intelligent answers to these open-ended questions. For more specific ones, here is a set of interview questions and answers for a Kroger cashier position:

Kroger Cashier Interview Questions and Answers

1. What do you know about Kroger and its market share?

I have been researching information regarding the company and have come across some interesting information about Kroger. As the largest operator of traditional grocery stores in the United States, Kroger operates 2400 supermarkets in the country. The company is also known for its own products that it markets under 24 brand names.

2. What do you think would be expected of you as a cashier at one of the Kroger Stores?

Exceptional customer service, deep insight into using POS systems that Kroger is presently using, and the ability to handle customers’ complaints and suggestions will be foremost. Additionally, I except to handle cash balancing and report generation duties and fill in for sales associates during rush hours or absences.

3. What does the quality of service at the cashiering level mean to you?

I believe that good service quality should be obvious at all levels. But since the cashier is the last person a customer sees before he leaves the store, it is important to make a positive last impression, in a bid to impress customers enough to want to return.

4. If you have been through the Kroger website, you should know what the My Prescriptions link is for. Can you provide us a brief overview?

Yes. The My Prescriptions link takes you to a page where customers can automatically set up refills for their medicines. Information regarding specific medications is also available at this link.