Whether you are working for an industry giant or a small retail concern, how much you impress at an interview goes a long way in deciding if you will be hired.
Making a positive impression during the interview is more important than anything else.
It is not only how correctly you answer work-related questions that matter – how you dress, body language and eye contact matter as well. For the former (interview questions), we can provide assistance here:
What are your expectation as far as work is concerned, if you are hired as a cashier at Dollar Tree?
I believe that I will be exposed to two different aspects of the retail world, in one of the finest of the Fortune 500 companies. As a cashier, I expect to find out what customer and cashiering services entail when working for a concern as big as Dollar Tree.
How do you feel about challenges?
Working without challenges is a bore! I love challenges because they make work interesting and give one a sense of great satisfaction, especially when one overcomes them.
What is your personal customer service policy? How does it align with Dollar Tree’s policies?
I believe that going the extra mile where customers are concerned is important. Keeping customers satisfied by providing them the best ever service is imperative. Since customer satisfaction for repeat business is also something that Dollar Tree advocates, I am sure that my policies align quite well with that of the company’s.
What will you look forward to the most if hired as a cashier at Dollar Tree?
Learning the ropes of both cashiering and sales representation are 2 things that I am looking forward to.
If you ever found yourself in a situation where a customer you were handling became abusive, how would you manage the situation?
I am generally a calm person so a situation such as this will not be a problem. I will try to calm him or her down by talking politely, and if I see that the issue is beyond my control or expertise, I will escalate it to my supervisor.
People find retail settings quite difficult to work in. What is your take on this?
Retail settings are difficult to work in for sure, primarily because there is so much to do at one time. However, there is a lot of learning involved as well which is why I am of the opinion that the difficulty is just a stone that one has to step over.