Lobby Attendant Resume: Sample, Job Description

Updated on: March 22, 2023

A lobby attendant or usher works in hotels, residential facilities, and office buildings. His or her primary work is to ensure the cleanliness and maintenance of these buildings.

The work of a lobby attendant is hard since one has to work on one’s feet all the time. However, a job well done can be quite rewarding. As a lobby attendant, your work should be meticulous.

You may be assigned a floor or a level, or you may be asked to clean and maintain the entire premises. All this will depend on the size of the premises, and your work description.

Applying for a lobby attendant position means that you have to write a well-structured resume.

However, finding a good lobby attendant or usher resume sample may not be that easy. No reason to worry. Let us provide you with some information on how to go about it.

Typically, one recruiter will receive dozens of resumes for a lobby attendant position.

If yours does not outline why you will be a good candidate for this job specifically, it won’t be read at all.

On the other hand, if you outline the several reasons you are good at cleaning and maintaining lobbies, your resume will be considered a hit.

The following resume sample for a lobby attendant position will give you a solid idea of how to write your own:

Lobby Attendant Resume Sample Page Image

See also: Lobby Attendant Cover Letter Sample

Lobby Attendant Resume Example

Cara Ryder
Tacoma, WA
(000) 027-1421


Diligent and resourceful lobby attendant with 8+ years of successful track record of success in keeping lobbies and public areas in a neat and clean condition. Ability to provide customers with information, while remaining polite and helpful. Bilingual: English/Spanish.

• Deep Cleaning • Trash Removal
• Polishing • Sanitization
• Repair Work • Furniture Inspection
• Guest Services • Equipment Use
• Preventative Maintenance • Elevator Maintenance
• Pool Cleaning • Supplies Replenishment

• Implemented a preventative maintenance system, decreasing the number of guest complaints by 80%.
• Introduced an elevator maintenance system, which resulted in a significant reduction in breakdowns.
• Specifically addressed supply replenishment issues, which led to an efficient inventory system.
• Significantly reduced the chances of disease, by implementing a novel sanitization process.


Lobby Attendant
Holiday Inn, Tacoma, WA         
2013 – Present
• Inspect building interiors in order to determine cleaning and maintenance requirements.
• Clean and maintain lobbies, as well as restrooms, and public entrances.
• Empty trash from ashtrays and dustbins, along with disposing of them.
• Polish furniture and fixtures such as sofas, chairs, and light stand.
• Wax lobby floors, and place wet floor warning signs in order to ensure public security.
• Ensure the cleanliness of all public areas including waiting areas and greeter counters.
• Inspect the condition of furniture for tears and rips, and report damages accordingly.
• Restock all supplies including toilet paper, soap, and hand towels in bathrooms and restrooms.

Maintenance Worker
Highgate Hotels, Tacoma, WA       
2010 – 2013
• Cleaned, vacuumed, and dusted public areas such as restrooms and lobbies.
• Reported any visible damage to supervisors.
• Removed trash from bins and ashtrays, and disposed of it according to protocol.
• Replenished tissues and towels in public restrooms.
• Performed sanitization duties on surfaces, including counters and floors.

High School Diploma
St. Evans High School, Tacoma, WA

Lobby Attendant Job Description for Resume

  • Check assigned premises in order to determine cleaning and maintenance requirements.
  • Perform cleaning duties such as sweeping and mopping.
  • Vacuum carpets and rugs besides washing and drying them.
  • Clean and sanitize surfaces including floors, counters, and table tops.
  • Perform polishing work on furniture such as sofas, chairs, desks, and banisters.
  • Polish lobby floors and elevators, and report any repair or maintenance issues.
  • Check restrooms, hence ensure that they are well-stocked.
  • Arrange cushions properly on sofas.
  • Replenish supplies including soap, cleaning equipment, sanitizers, and mops.
  • Keep all lobby areas neat and clean, as well as mark-free.
  • Inspect furniture conditions, so as to keep them in good repair.
  • Restock supplies in supply rooms, ensuring that they are properly stored.
  • Clean and sanitize lobby equipment such as telephones, door handles, and hardware fixtures.
  • Maintain the security of equipment while keeping it accessible for maintenance staff members.
  • Clean the pool using nets and cleaning agents, as well as refill them.
  • Answer and respond to service calls in an immediate manner.

Lobby Attendant Qualifications

Usually, a high school diploma or a GED equivalent is sufficient to work as a lobby attendant. However, previous experience does count.

If you have worked in a custodial capacity before, you will be considered perfect for this role.

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