Property Management Administrative Assistant Resume

Updated May 11, 2017

Hiring managers gauge resumes on self-developed scales that measure how well an individual has been able to articulate his or her abilities, qualifications, achievements, academic background and work experience.

If what you have written in your resume adds up, you have a great chance of being called in for an interview.

But information is not the only thing that matters. The format does too.

Here is a property management assistant resume sample for you to base your resume on:



Property Management Administrative Assistant Resume Sample



Richard Darby

452 7th Street | Los Angeles, CA 45922 | (000) 214-7452 | rich_darb @ email .com


Tenant Relations / Property Improvement / Contract Administration / Expense Management

Performance Summary

Results oriented real estate professional with 11+ years’ successful track record. Proficient in handling both tenant and administrative services in an efficient manner, and leading and running assigned properties to ensure smooth running and customer satisfaction. Customer service-oriented with exceptional ability to build and maintain long-term relationships with tenants and vendors.

• Monitors, analyzes and processes utility bills, vendor invoices and purchase cards
• Hands-on experience in receiving, tracking and recording all requests for maintenance services
• Effectively able to coordinate efforts to resolve and implement corrective action plans
• Deep insight into achieving occupancy levels by conducting informative and personalized tours of the community

Core Competencies & Skills

✓ Living Standards Establishment ✓ Leasing Support
✓ Brand Loyalty Building ✓ Maintenance Services
✓ Marketing Support ✓ Resident Activities Coordination
✓ Filing and Recordkeeping ✓ Retention Goals
✓ Tour Conducting ✓ Applications Management
✓ Resident Relations ✓ Budget Development


Professional Experience

JLL, Los Angeles, CA | 6/2010 – Present
Property Management Assistant

• Greet new tenants and ensure that they are made aware of the community and building rules and regulation
• Respond to inquiries regarding available spaces, their rents and lease agreements
• Provide quick response to requests for maintenance services, engineering and security by tenants
• Conduct regular property inspections to determine need for maintenance and repair
• Communicate repair and maintenance needs to the maintenance supervisor and oversee their work
• Prepare and distribute tenant rent statements and ensure collection of accounts receivable
• Participate in budget processes and provide accurate forecasts for staff and supply levels
• Create and maintain records of residents in a safe and confidential manner, ensuring that they are updated regularly

Key Accomplishments and Results
• Attained 100% occupancy goals owing to exceptional marketing and convincing efforts
• Retained all 10 residents who were collectively planning to move home, by providing them with additional benefits in terms of maintenance services

Residential Solutions, Los Angeles, CA | 2/2006 – 5/2010
Community Assistant

• Provided residents with information on the rules and protocols of the building
• Ascertained that all amenities were properly arranged for new and existing tenants
• Provided arbitrary services in cases of conflict, to ensure the best interest of all people involved
• Coordinated efforts to ensure that the residential facility was maintained properly
• Maintained files of all residents and ensured that they were regularly updated

Key Accomplishments and Results
• Introduced a series of tours designed especially for corporate customers, resulting in increased interest from the corporate sector
• Implemented a novel recordkeeping system, which decreased problems associated with pulling residents’ data in an efficient manner


Los Angeles City University, Los Angeles, CA | 2005
Bachelor’s Degree in Business Administration

Computer Skills

MS Office Applications

“Collaborative work is lifeblood of success in property management. I know the real estate challenges and their solutions.”

Exemplary professional references available on request