Composing a resume for the post of Key Account Manager is a relatively sensitive task as compared to other, nonsales positions. This position is especially crucial since it acts as a liaison between the firm and its customers.
A resume for a Key Account Manager must therefore speak of the candidate’s interpersonal skills and it should reach out to the employer. The resume must be a really expressive one that reflects good communication skills and the ability to maintain and retain a client-company relationship.
Sample Resume for Key Account Manager Position
Alexander Ken
Kansas, MO
(000) 444-8763
alex.ken @ email . com
KEY ACCOUNT MANAGER
SUMMARY
Dynamic and assertive professional with 12+ years of first-hand experience in account management. Solid track record of enhancing revenue via client accounts maintenance. A team player gifted with the ability to lead and motivate young sales personnel regarding customer dealing. Exceptional interpersonal and communication skills, with an inborn convincing power. An in-depth understanding of the business dynamics and company-client interlink.
HIGHLIGHTS OF QUALIFICATIONS
• Demonstrated ability to generate, retain and revive client relations that are beneficial for the company
• Multi-tasking and prioritizing ability supported by experience in working effectively under time and budgetary constraints
• Exceptional skills in managing, filing, and organizing client data and recording product preferences efficiently
• Ability to lead and motivate the sales team
• Proven expertise in public relations
PROFESSIONAL EXPERIENCE
Key Account Manager
Hugo Housing and Land Associate, Cumberland, NJ
Aug 2015 – Present
• Ensure delivery of high-quality customer support and act as a liaison between top-tier clients and management.
• Maintain each customer’s portfolio updated and record client’s product preferences accordingly.
• Generate monthly reports as per changes needed in the product to better suit client needs.
• Correspond with the production and sales department to bridge any gap between customer preferences and company production.
• Create and submit timely, meaningful reports regarding acceptance/ rejection of new or existing packages that help management in crucial decision-making.
• Supervise field sales team and internal sales team regarding the latest product/package updates and train them on presenting the new products to potential clients.
• Monitor other competitive retail items and suggest up-gradations to the production team in order to keep the company products in the league while keeping an eye on the budget as well.
Account Manager
Fitz berg Enterprises, Essex, NJ
Sep 2007 – Aug 2015
• Updated client data and transaction records on a monthly basis.
• Conducted client satisfaction surveys and generated comprehensive reports based on those, consisting of suggestions for effective changes in product design.
• Introduced new products to existing customers.
EDUCATION
Bachelor’s Degree in Account Management
Essex County College, NJ
ADDITIONAL STRENGTHS
• Analytical thinking
• Decision-making
• Professional aptitude