Crafting a standout resume is essential for aspiring Food Counter Attendants in the competitive food service industry.
This sample resume, accompanied by a detailed job description and essential skills, serves as a guide to help you showcase your experience, skills, and passion for delivering excellent customer service. It will set you on the path to success.
Food Counter Attendant Resume Example
John Doe
123 Main Street
Madison, WI 53703
(555) 123-4567
[email protected]
linkedin.com/in/johndoe
Summary
Results-driven Food Counter Attendant with 3 years of experience in high-volume dining establishments. Proven track record of improving customer satisfaction by 25% through effective communication and service skills. Skilled in food safety, cash handling, and maintaining a clean service environment while managing multiple tasks efficiently.
Skills
- Customer Service: Strong ability to interact with customers in a friendly and professional manner, addressing inquiries and resolving issues promptly.
- Food Safety Knowledge: Familiarity with food safety regulations and practices, ensuring adherence to hygiene standards.
- Cash Handling: Experienced in operating cash registers, handling transactions accurately, and processing payments efficiently.
- Time Management: Capable of managing multiple tasks in a high-pressure environment while maintaining attention to detail.
- Team Collaboration: Works effectively as part of a team, contributing to a harmonious workplace and enhancing customer satisfaction.
Work Experience
Food Counter Attendant
Joe’s Diner – Madison, WI
June 2020 – Present
- Assisted over 200 customers daily in selecting food items from the menu, offering suggestions based on dietary preferences, resulting in a 25% increase in repeat customers.
- Managed the cash register, ensuring accurate processing of over $1,000 in daily transactions with a 99% accuracy rate.
- Maintained cleanliness in the food service area, completing daily sanitation checks and ensuring compliance with health and safety guidelines.
- Collaborated with kitchen staff to ensure timely preparation and delivery of food orders, decreasing average wait time by 15 minutes.
Food Service Worker
Sunny’s Café – Madison, WI
May 2018 – May 2020
- Provided exceptional customer service, taking orders and processing payments for an average of 150 customers per shift.
- Followed proper food handling and sanitation procedures to ensure the safety of both customers and staff, contributing to a 100% health inspection score.
- Assisted in inventory management, restocking supplies as needed to ensure smooth operations, leading to a 20% reduction in food waste.
Education
High School Diploma
Madison High School – Madison, WI
Graduated: May 2018
References
Available upon request.
Food Counter Attendant Job Description
Food Counter Attendants play a critical role in the foodservice industry, ensuring that customers receive efficient service and high-quality food. Below are the key responsibilities and expectations for this position:
Duties and Responsibilities
- Greet customers as they enter the establishment and take their orders in a friendly and efficient manner.
- Provide information on menu items, including ingredients and preparation methods, and suggest items based on customer preferences.
- Manage the cash register, processing transactions accurately and efficiently while handling cash and electronic payments.
- Maintain cleanliness and organization of the food service area, including countertops, utensils, and dining spaces.
- Adhere to food safety and sanitation guidelines to ensure a safe dining experience for customers.
- Collaborate with kitchen staff to ensure timely food preparation and delivery, addressing any issues that may arise during service.
- Handle customer inquiries and resolve complaints promptly and professionally to enhance customer satisfaction.
- Assist in inventory management, including restocking food and supplies as needed to support daily operations.
- Participate in regular training sessions to stay updated on food safety practices and customer service techniques.
Qualifications
- High school diploma or equivalent preferred.
- Previous experience in a food service or customer service role is an advantage.
- Strong communication skills and the ability to work in a fast-paced environment.
- Basic math skills for handling cash and transactions.
- Knowledge of food safety regulations and practices is a plus.
- Ability to work as part of a team and contribute to a positive work environment.
Working Conditions
Food Counter Attendants typically work in cafes, restaurants, and other foodservice environments, which may involve standing for long periods and handling various food items. Flexibility in scheduling, including evenings and weekends, may be required.
Food Counter Attendant Skills
Food counter attendants play a crucial role in the food service industry, bridging the gap between the kitchen and the customer. They are often the first point of contact for customers and are responsible for providing excellent service while ensuring that food safety and quality standards are met. Here are some essential skills that a food counter attendant should possess:
- Customer Service: Exceptional ability to interact with customers courteously and professionally, ensuring a positive dining experience by addressing inquiries and resolving issues promptly.
- Food Safety Knowledge: Thorough understanding of food safety regulations and practices, ensuring compliance with hygiene standards to maintain a safe environment for both customers and staff.
- Cash Handling: Proficient in operating cash registers, accurately processing transactions, and managing daily cash flow with attention to detail.
- Time Management: Effective multitasking skills, capable of prioritizing tasks in a fast-paced environment while maintaining attention to detail and ensuring timely service.
- Team Collaboration: Strong teamwork skills, contributing effectively to a collaborative work environment, enhancing workflow, and boosting overall customer satisfaction.
- Communication Skills: Excellent verbal communication ability, essential for clearly conveying information to customers and collaborating with team members.
- Problem-Solving: Ability to quickly identify issues and implement effective solutions to ensure customer satisfaction and smooth operations.
- Attention to Detail: Keen eye for detail to ensure accuracy in food orders and cleanliness of the service area, contributing to a high-quality customer experience.
- Adaptability: Flexibility to adjust to changing demands and situations within a dynamic foodservice environment.
- Basic Math Skills: Competence in basic mathematics for handling transactions, giving change, and processing payments efficiently.