Crafting a perfect resume is essential in the competitive world of hospitality, especially for Head Waitresses and Waiters (Chef de Rang).
This sample resume, paired with a comprehensive writing guide, is designed to help you showcase your talents and experience effectively.
Whether you are applying for your dream job or seeking to advance your career, this resource will provide you with the tools to create a compelling resume that resonates with employers.
Head Waitress/Waiter (Chef de Rang) Resume Sample
Jane Doe
456 West Avenue
Green Heights, TX 75001
[email protected]
(123) 456-7890
Professional Summary
Dynamic and results-driven Head Waitress/Waiter (Chef de Rang) with over 7 years of experience in the dining and hospitality industry. Successfully managed service for up to 150 guests during peak hours, consistently achieving a customer satisfaction rating of 95%. Demonstrated expertise in food and beverage pairings, enabling guests to enhance their dining experience. Proven ability to lead and train a team of 10 waitstaff, improving service efficiency by 20%.
Skills
- Excellent communication and interpersonal skills
- Strong knowledge of food and beverage pairings
- Proficient in point-of-sale (POS) systems
- Ability to manage multiple tables and prioritize tasks
- In-depth knowledge of health and safety regulations
- Team leadership and training capabilities
- Bilingual: English, Spanish
Professional Experience
Head Waitress (Chef de Rang)
The Gourmet Bistro, Los Angeles, CA
June 2018 – Present
- Lead a team of 10 waitstaff, ensuring efficient service and adherence to restaurant protocols, resulting in an improved service efficiency.
- Greet and seat guests, providing menus and informing them of daily specials, contributing to a 20% increase in table turnover.
- Take accurate orders and relay them to the kitchen, ensuring timely service during high-volume periods serving over 150 guests.
- Monitor guest satisfaction, proactively resolving any issues or concerns and maintaining a customer satisfaction rating of 95%.
- Train and mentor new staff members on menu knowledge, service techniques, and customer relations, enhancing overall team performance.
Waiter
Savory Delights, San Diego, CA
May 2015 – May 2018
- Provided attentive and personalized service to guests, ensuring a memorable dining experience for over 100 guests daily.
- Assisted in the setup and breakdown of dining areas before and after service, maintaining an average cleanliness rating of 98% during health inspections.
- Collaborated with kitchen staff to accommodate special dietary needs and requests, resulting in positive guest feedback.
- Maintained cleanliness and organization of tables and service stations, contributing to a smooth operation during peak hours.
Education
Associate Degree in Culinary Arts
Culinary Institute of America, Greystone, CA
May 2015
Certifications
- ServSafe Food Safety Certification, 2020
- TIPS Certified Bartending License, 2019
References
Available upon request.
5 Tips for Writing a Head Waitress/Waiter (Chef de Rang) Resume
- Tailor Your Resume: Customize it for each job by highlighting relevant experience and skills.
- Use Concise Language: Employ clear, direct descriptions of your roles and achievements.
- Quantify Accomplishments: Include specific numbers or percentages to showcase your impact.
- Highlight Key Skills: Focus on essential skills like teamwork, customer service, and menu knowledge.
- Professional Format: Keep the layout clean and organized for easy readability.
Frequently Asked Questions
1. What is a Chef de Rang?
A Chef de Rang is a senior waiter or waitress responsible for managing a specific section of the dining area in a restaurant. They oversee service, ensure guest satisfaction, and train junior staff.
2. How should I format my Head Waitress/Waiter resume?
Your resume should be well-organized and easy to read. Use clear headings, bullet points for achievements, and maintain a professional layout. Consider using bold for job titles and italics for dates to make important information stand out.
3. What skills should I highlight on my resume?
Highlight skills that are essential for the role, such as excellent communication, knowledge of food and beverage pairings, multitasking abilities, and team leadership. Bilingual skills can also be a significant asset.
4. How can I quantify my achievements?
Include specific metrics such as the number of guests served, customer satisfaction ratings, or improvements in service efficiency. For example, stating that you increased table turnover by a certain percentage can significantly strengthen your resume.
5. Is it necessary to include references on my resume?
While you can mention that references are available upon request, it is generally not necessary to include them directly on your resume. Use the space to focus on your experience and skills instead.
6. Should I tailor my resume for each job application?
Yes, tailoring your resume for each application is crucial. Highlight the experiences and skills that align most closely with the job description to make your application stand out.
7. How important is the Professional Summary section?
The Professional Summary is a key component of your resume. It provides a quick overview of your qualifications and sets the tone for the rest of the document. Make sure it captures your most relevant experience and skills.
8. What education or certifications are beneficial for a Head Waitress/Waiter position?
An Associate Degree in Culinary Arts is advantageous, along with relevant certifications such as ServSafe Food Safety Certification and TIPS Certified Bartending License. These credentials demonstrate your commitment to professionalism in the industry.
9. How can I demonstrate my customer service skills on my resume?
You can demonstrate your customer service skills by describing specific instances where you successfully resolved guest issues, received positive feedback, or contributed to customer satisfaction ratings.
10. What common mistakes should I avoid when writing my resume?
Avoid using overly complex language, including irrelevant information, or making formatting errors. Also, ensure that your resume is free of spelling and grammatical errors to maintain a professional appearance.