Retail Manager Resume Example

Updated on: August 26, 2018

Retail managers work in retail stores and are responsible for managing the store in terms of running it, hiring and training employees and supervising every detail. They may be expected to maintain employee schedules and provide direct customer care when needed.

If you are a qualified retail manager looking for work as one, the following resume example will provide you with an idea of what to write in your resume.

See also: Retail Manager Cover Letter



Sample Resume for Retail Manager Position



Solomon Grey
922 Virginian Road – Philadelphia, PA 88423
(999) 999-9999, Email


Excellent ability to drive sales and lead a retail environment by providing excellence in customer and management services.

12+ years of extensive experience in promoting and marketing business in a retail environment. Competent in analyzing and interpreting trends to facilitate planning. Known for organizing special promotions, displays and events. Able to initiate changes to improve business prospects.

• Highly skilled in supervising and co-ordinating sales staff and cashiers
• Demonstrated ability to assign sales workers to duties and prepare work schedules
• Special talent for authorizing payments by check and the return of merchandise
• Long-term interest in selling merchandise to customers
• First-hand experience with resolving customer complaints and managing supply shortages
• specialized courses in maintaining specified inventory and ordering merchandise
• Strong knowledge of preparing reports about sales volumes, merchandising and staff matters
• Able to hire and train personnel and arrange for the training of new sales staff

• Introduced a new system at the MartInn which worked with available market data to analyze sales figures and forecasting future sales volumes to maximize profits
• Trained five groups of sales staff for deployment in different branches of the store across the country


Retail Assistant Manager
Costco – Philadelphia, PA | Mar 2013 – Present
• Organize work schedules to meet daily and seasonal workloads
• Provide technical assistance to the retail team
• Demonstrate excellent visitor service and set expectations to ensure returned business
• Delegate assignments to staff and ensure satisfactory performance
• Lead and develop employees utilizing performance management techniques to ensure productivity
• Perform hiring, performance reviews, and discipline of staff and volunteers
• Give necessary recommendations for improvements

Retail Assistant Manager
MartInn – Philadelphia, PA | Jan 2006 – Mar 2013
• Managed daily operations of the store
• Managed and motivate sales staff to meet sales targets and ensure efficiency
• Managed stock levels
• Analyzed market trends
• Dealt with staff issues and training needs
• Responded to customer issues and complaints
• Organized special promotions and events to increase sales
• Initiated changes to improve business prospects
• Strategized plans for meeting and exceeding sales targets

University of Philadelphia – Philadelphia, PA
Bachelor of Business Management

• Great customer service skills
• Positive attitude
• Creative and organized
• Ability to recognize problems and finding solutions
• Profound ability to work in a stressful environment
• Proven ability to motivate staff and work in a team environment
• Excellent communication and organizational skills