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Sample Resume for Car Dealership Receptionist Position
Edward Wilson
183 55th Street NE, Dallas, TX16392
(000) 965-9573
[email protected]
RECEPTIONIST
SUMMARY
An exceptionally organized, and highly resourceful individual with over 12 years of experience of working as a receptionist in busy car dealerships. Effectively able to handle front-desk and provide exceptional customer service. Ability to create and maintain logs of dealership activities, and process incoming and outgoing mail.
SELECTED ACHIEVEMENTS
• Singlehandedly handled 17 customers at the same time, in an instance of an unexpected rush, without a single complaint from any of them.
• Implemented a car sale and purchase recording system, which proved to be 65% more efficient than the one already in use.
• Introduced an office supplies inventory system, replacing the existing, archaic one.
• Devised a calendar management system, resulting in increased efficiency in handling client appointments.
PROFESSIONAL EXPERIENCE
Car Dealership Receptionist
Sep 2012 – Present
The Automotive Group, Dallas, TX
• Greet customers as they arrive at the dealership, and inquire into how they want to be assisted.
• Provide information regarding available automobiles, varied price ranges, and features.
• Arrange for car dealers, or representatives to escort customers on tours of the showroom.
• Create and maintain logs of people coming in and going out of the facility, for security purposes.
• Develop systems to handle customer files, ensuring that all data is kept confidential, and updated.
• Ascertain that the reception area is kept clean and tidy at all times while keeping up the appearance of professionalism.
• Man the telephone exchange, ensuring proper protocol is followed while making and receiving calls.
• Oversee the inventory of office supplies and equipment, communicating low stock situations to the manager.
Receptionist
Jul 2007 – Sep 2012
Rake Car Dealers, Dallas, TX
• Directed customers to the right departments and ascertained that reps were assigned to them.
• Oversaw the cleanliness and tidiness of the reception area and the showroom.
• Assisted in creating and maintaining records of all sales and purchases.
• Provided support in answering telephone calls, especially during large volume situations.
• Prepared vouchers and bills for automobile sales and purchases, by following company protocol.
EDUCATION
High School Diploma
Dimitri High School, Dallas, TX – 2002
CORE COMPETENCIES
- Tier 1 Contact
- Record Keeping
- Filing and Mail Handling
- PABX Operations
- Logbook Maintenance
- Actions DocumentationC
- ustomer Follow-up