Patient Relations Representative Resume Sample

Updated on December 1, 2014

You might be able to build an acceptable resume for patient relations representative if you write without reading any relevant samples. On the other hand, getting help from some good samples will enable you writing a winning resume.

Just acceptable is not good enough for today’s aggressive job market. You need an outstanding resume to get noticed. There are many resume writing help services that throw light on various resume formats and layouts. For a change, this page focuses on the resume content.

An ideal patient relations representative resume needs to be focused and tailored for the specific job. Spotlight the job specific skills rather than general skills that could come in handy. Invest time in coming up with content that will really hook the reader since it will definitely pay off.

Following is a professionally written patient relations representative resume sample for your guidance.


Patient Relations Representative Resume Sample


Janet Payne

612 Gregory Drive | Montrose, NY 76504 | (008) 333-2222 | janet @ email . com


Energetic, compassionate professional with hands-on experience in acting as first point of contact for patients and visitors. Track record of maintaining high level of satisfaction by providing exceptional patient care. excellent interpersonal skills with the ability to communicate effectively. Experienced in operating computerized billing systems and electronic medical records. Bilingual: English/Spanish.


● Appointment Scheduling● Patient Follow-up● Medical Terminology
● Patient Registration● Telephonic Response● Data Filing
● Insurance Evaluation● Promotional Correspondence● Physician Identification
● Referral Documentation● Clinical Staff Support● Medical Bill Generation


May 2012 – Present
Patient Relations Representative | Valley Health Hospital, Montrose, NY

Schedule, cancel and reschedule appointments for patients and carryout efficient follow up. Verify and update patient information for validation and assist in implementation of various patient care quality control protocols.

Key Accomplishments:
✔ Developed a unique self history data form and gave it to the patients as they waited which reduced registration time spent in obtaining the information by 50%.
✔ Enhanced overall patient satisfaction level by 75% through demonstration of commitment to highly rated patient care and protocol activities.

June 2010 – April 2012
Receptionist | CARE Health Clinic, Montrose, NY

Greeted incoming patients and attended calls efficiently. Responded to telephonic queries, provided required information and directed complex queries to the respective consultant extensions. Overlooked appointment scheduling as and when needed.

Key Accomplishment:
✔ Reduced front desk expenses by $ 7K during the first month of employment by identifying and implementing cost effective protocols at reception.



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