You can build a good patient relations representative resume if you read some samples beforehand.
There are many resume help websites that throw light on various resume formats and layouts.
For a change, this page focuses on the resume content.
An ideal patient relations representative resume needs to be focused and tailored for the specific job.
Highlight the job-specific skills rather than general skills that could come in handy. Invest time in writing compelling content to hook the reader.
The following is a professionally written patient relations representative resume sample for your guidance.
Patient Relations Representative Resume Example
612 Gregory Drive
Montrose, NY 76504
janet @ email . com
PATIENT RELATIONS REPRESENTATIVE
Energetic, compassionate professional with hands-on experience in acting as the first point of contact for patients and visitors. Track record of maintaining a high level of satisfaction by providing exceptional patient care. excellent interpersonal skills with the ability to communicate effectively. Experienced in operating computerized billing systems and electronic medical records. Bilingual: English/Spanish.
AREAS OF EXPERTISE
- Appointment Scheduling
- Patient Follow-up
- Medical Terminology
- Patient Registration
- Telephonic Response
- Data Filing
- Insurance Evaluation
- Clinical Staff Support
- Medical Billing
Patient Relations Representative
Valley Health Hospital, Montrose, NY
May 2016 – Present
- Schedule, cancel, and reschedule appointments for patients and carry out efficient follow-ups.
- Verify and update patient information for validation.
- Assist in the implementation of various patient care quality control protocols.
✔ Developed a unique self history data form and gave it to the patients as they waited, which reduced registration time spent in obtaining the information by 50%.
✔ Enhanced the overall patient satisfaction level by 75% through the demonstration of commitment to highly rated patient care and protocol activities.
CARE Health Clinic, Montrose, NY
June 2010 – April 2016
- Greeted patients and attended calls efficiently.
- Responded to telephonic queries.
- Provided the required information.
- Directed complex queries to the respective consultants.
✔ Reduced front desk expenses by $7000 during the first month of employment by identifying and implementing cost-effective protocols at reception.
City High School, Montrose, NY
- MS Word, Excel, Database
- Windows, Internet, Email