Telephone interviews are usually the norm nowadays, especially in situations when hiring managers do not want to spend too much time or resources in conducting in-person ones.
A phone interview is not much different from an in-person one, the only difference being the fact that the hiring manager cannot see you. This may work well for you or against you, depending on the type of person you are. If you are shy and introverted, a phone interview will help you gain confidence in yourself as you won’t have to face the person who is conducting the interview.
On the other hand, it is possible to feel confused if you do not understand what the interviewer is asking due to the medium you are talking through.
To see what phone screen questions you may be asked when anticipating a position as an executive assistant, refer to the set below:
What is it about the role of an executive assistant at our company that attracted you enough to apply for the job?
I have always been in awe of your organization, following all its major successes and contributions to the industry. An opportunity to work as an executive assistant at your organization was something that I could not let go of.
As an executive assistant, describe briefly what you expect to be doing?
In an executive assistant role, I intend to conserve the executive’s or executive unit’s time by providing research, correspondence and administrative support to them. Also, I expect to be maintaining executives’ calendars by scheduling meetings and conferences, and assisting with special projects.
What skills can you outline here which will help us in choosing you for a formal in-person interview?
I believe that I am exceptionally organized and hardworking – two skills that an executive assistant must possess. Additionally, I am well-equipped in handling correspondence, possess exceptional communication and interpersonal skills, and can effectively and efficiently provide assistance with projects, keeping tight deadlines in mind.
If you were hired, what would be the first thing that you would do in an executive assistant role?
I am sure that I will know what needs to be changed or managed differently once I am hired – that is, if anything needs changing. At this point in time, I am not at a liberty to say what I could change in your organization since I do not have a heads up yet.
How do you handle adversity?
Working in an administrative capacity, adversity is an ongoing thing. I am a cool headed individual who is almost never negative. I take adversity in stride and try to make sure that it does not affect my work.
As far as core administrative work is concerned, what has been your experience?
Executive assistants do have a lot of administrative work to do to ensure that the executive unit that they are supporting, is managed properly. I have great experience in responding to telephone calls, managing supplies and equipment inventory, maintaining executives’ diaries, arranging meetings and appointments, taking and transcribing dictation and minutes, and developing and maintaining efficient records and filing systems.