Before you appear for a mail clerk interview, make sure that you prepare for the interview well. That is because it may be quite tricky to ace.
Depending on which specific stage (entry-level, mid-career, or highly experienced) you are applying for, you must practice questions accordingly.
For instance, at the entry-level, you may not be asked too many questions about technical issues associated with the work. And so on.
Some typical questions that you may be asked when you appear for a mail clerk interview are provided here:
6 Common Interview Questions and Answers for Mail Clerk
1. Have you ever worked in a mail clerk position before?
Yes, I have. I have been working as a mail clerk for over three years now.
2. What have your duties been in these three years?
As a mail clerk, my main work has been to receive incoming mail, and ensure that it is properly collated. Also, I have been responsible for ensuring that outgoing mail is properly organized before it is handed over to delivery personnel.
Specifically, my duties have included weighing letters and parcels, balancing daily transactions, computing mailing costs, and affixing correct postage. Additionally, I have been responsible for selling and collecting payment for products such as stamps and prepaid mail envelopes.
3. What skills do you feel are absolutely necessary to work as a mail clerk?
Working as a mail clerk requires an amalgamation of skills such as the ability to handle more than one tasks at a time, and ensure accuracy at every step of the work. Particularly, a mail clerk must be organized so that he or she can sort and collate letters and packages properly. Also, he or she must possess the ability to assist customers with queries and complaints.
4. How do you handle the pressure associated with this work?
I am an extremely organized individual, which makes it easy for me to handle pressure effectively. Since I organize my work, the pressure is not something that I succumb to.
5. In your opinion, what is the most challenging part of working as a mail clerk?
I believe that the work, on the whole, is quite challenging. However, if I have to pick one area, it would be following up on missing letters and packages.
6. What position are you aiming for in the future?
Right now, I am concentrating on learning as much as I can about the work. Eventually, I would like to work in a supervisory capacity within a mailroom environment.
See also: Mail Clerk Resume