Process associates are hired in two capacities:
1. As the administrative professionals who are responsible for ensuring that all business transactions are successfully fed into company databases.
2. As individuals working in the manufacturing industry whose prime responsibility is to provide technical assistance to the production line.
Administrative Process Associate Duties and Responsibilities
Let us initially take the first description – an administrative professional. A process associate working at this level is primarily responsible for serving as a point of contact within the company.
Process associates work in different departments within the company including sales, payroll, and accounting. Their basic task is to ensure that the business is kept flowing properly.
Some basic duties of a process associate at this level include:
• Enter business transactions into predefined office databases
• Perform quality checks to ensure that data integrity is maintained
• Ensure that all information is incorporated into the database according to the company’s policies
• Derive information from recorded data to provide information and assistance to staff members and clients
• Collect metrics regarding important data and create correlating reports
• Monitor data entry operations and ensure compliance to provided timelines
Manufacturing Process Associate Duties and Responsibilities
Process associates working in the manufacturing industry have different job duties. As opposed to their administrative counterparts, they perform a lot of physical work.
Since for them, “process” is all about the chain on which product development is based, they usually work with machines and other personnel to ensure that manufacturing deadlines and quality control standards are met.
Typically, their duties include:
• Ensure that production machines are in proper working order and that work orders are received
• Look through orders to ensure what processes need to be undertaken for the day
• Prepare and assemble production products such as ingredients according to prescribed formats
• Assemble, disassemble, operate and maintain production equipment and tools
• Program spin speeds, times, and temperatures to ensure optimum production
• Ensure that raw materials and supplies are available and procure either/both before they run low
• Maintain inventory of supplies and equipment
• Detect and report defective materials and any foreign objects
• Report any questionable activity to the process specialist immediately
• Maintain work areas to meet the cleanliness and sanitation standards of the company
• Evaluate production processes to ensure that they are working optimally
• Notify quality assurance personnel in case any problems are found during the production phase
• Perform regular and preventative maintenance on equipment
• Make sure that produced items are properly stored
• Create reports for each completed production process and punch in information into the company database